No, the funds were in my PayPal account, no credit card was used.

 

Madmatt said he personaly attacked him by calling him bi-polar so there was the ban..I assume.

 

My two cents;

This Section Is Pro Mike:

Spin, and a couple of others, make a point that just because Mike found a cheaper set elsewhere after he had already bought these, is not a valid reason for returning them. I say that's BS. It's a perfect reason. The lower price is such a valid reason, that it's been a mainstream tool for years now. Example; You buy XYZ from Circuit City. Next week, you see XYZ is $50.00 cheaper at Best Buy. As long as XYZ is in resellable condition, it's perfectly reasonable and legit to return it to Circuit City and buy it again at Best Buy. As long as the return falls into Circuit City's Return Policy. Even more so of it being an ingrained tool, is Best Buy's policy that if you buy XYZ at their store, they'll refund the difference, plus I think an extra 10%, if you find it cheaper else where over the following 30 days. Even if it's Best Buy themselves that's selling it cheaper.

As for the refund itself, there's two thoughts on this I have. First, given the nature of car parts and what not, I can see Spin wanting and asking for only a partial refund, as the parts were admittedly opened and installed by Mike. Heck, even AM.com states that installed parts are non-refundable. Second, and this is where Mike comes out on top in my eyes, is that Spin specifically stated, "If your ever unhappy in anyway let me know and i'll give you a full refund buddy." He says this twice, in two different PM's. The "...unhappy in anyway..." part is the key to the "...i'll give you a full refund buddy." lock. "Unhappy in anway" means exactly that. The way he's unhappy, is that he found a cheaper product. Hence, he's due "...a full refund buddy."

Then there's the shadiness of the whole deal. I won't call it an outright scam or anything along that line, but it's shifty to say the least. The reason I say this is some of the things Spin says in his before and after sales talk.

"Sup guys, i have a brand new HID kit i had bought from Mustang Tuning."
So, here he says has a kit that he bought from MT/AM.com. But, as it turns out, they actually aren't really from MT/AM.com. And it's not so much because he bought them some where else, but that because MT/AM.com doesn't even sell them. He actually admits this, which I guess he should get some credit for, BUT he only admits it after the sale.

"They are out of stock in American Muscle..."
I guess this is a "truth" by default. Technically, a company is always out of stock of an item that they don't actually sell. It's like saying Best Buy is out of Flux-Capacitors. Of course they are. So is everyone else on the planet.

The when it actually comes down to the refund, Spin tells us "I offered him a FULL refund BEFORE he opened it and was aware of what he got...". Hmmm, I must have missed the "...BEFORE he opened it and was aware of what he got..." part before, when he said "If your ever unhappy in anyway let me know and i'll give you a full refund buddy." Let me read it again just to make sure... "If your ever unhappy in anyway let me know and i'll give you a full refund buddy." Nope. I sure don't see the "...BEFORE he opened it and was aware of what he got..." part in there.


But, as with everything in life, there are always two sides to every story.

This Section Is Pro Spin:

Mike, you ordered parts with a certain expectation of what/how they would be. As Spin and others have pointed out, when you opened the packaging and saw otherwise, as you stated you did, "HOWEVER, once I realized that they were not the ones that I was expecting to receive, I got concerned." At that point, you did as you should've and contacted Spin. But what you also should've done, and didn't do, was to stop doing anything with the parts until you talked to Spin and got a better understanding and idea of the situation at hand. Instead, you went ahead and installed them. That is the step that brings your standing down a little bit in this situation. Regardless of all that was said and done to bring the deal to the point that it got to, you did actually install them.

But, does that preclude Mike from gettig a refund? I'd say no. At the very least, the offered refund of $154.00 should be taken. Ideally, and what I think is the just and correct thing to do, is that Spin should refund the full price, with no penalty towards Mike. The reason being is that Spin initiated the sale on shady ground, from the very beginning. Also, if Spin is trying to start up his own store or what not, it would behoove him to take this as a learning experience, and realize that his customers are going to take him at his word, and that in a gray area such as this situation, keeping that customer happy will most likely result in a repeat buyer, instead of alienating him and everyone he bad mouths the store to.

 

Damn. I leave you guys alone for the weekend and look what happens.


Regardless of who is at fault, i would think you two could settle this without bans and tarnishing rep.

 

Yeah I think this should have been settled between MCM and Spin and not Matt jumping in and banning Spin because him and MCM are friends. Still not 100% clear on why Spin was banned but I think you should unban him and let them work their differences out. Or atleast give a legitimate reason for the banning other than calling someone bi-polar. There have been plenty of harsher names thrown around on these boards that haven't resulted in a bad. But you are a MOD so I don't have much say so. Running my own site I have an idea of what it is like to regulate stuff but even to me I still do see where the perm ban came in.

 

You guys still aren't getting it. MCM didn't realize they were the wrong parts until AFTER he had already installed one side. When he realized this he stopped with the installation. I've seen PLENTY of items returned to WalMart, Circuit City or Best Buy AFTER they had been opened! Do they complain, NO becuase it is the proper way to do business. If a customer is not satisfied it is your responsibility as a business to make them satisfied!

If you went to WalMart and bought a 12 pack of Coke and OPENED it only to realize it was full of Sam's Choice Cola what would you do. Say oh well, I can't return them and get what I PAID for because I opened the box. Come on people, think about this alittle!

 

I got that. I am just trying to get the banning part.

 

what I don't agree with....one thread where spin was saying his side of the story gets locked immediatly...but MCM is allowed to have a big long thread allowing his side...not really fair...

both sides were wrong..was spin the worst? who knows...his story was never really told by him...MCM did

 

Absolutely right. We should have a Mustang Board court date. I think that would actually be fun. I think it is pretty messed up that Spins thread was locked and then when MCM made a thread his was kept open and Spin was banned. It's like MCM gets the floor to speak and has all this authority but when Spin tried to take the floor he gets locked and banned and doesn't get a chance. Sounds fishy to me and sounds like favoritism

 

MCM also didn't start an internet ad selling one thing and delivering another. That is an internet/forum no-no. You don't do **** like that or you get the ban stick waved quickly!

But, just so everyone can quit thinking that spin was given the raw end, his ban has been lifted to a 2 week ban. He'll be back on the boards selling **** he doesn't have again very soon.

 

^^^hmmm that sucks his ban will be lifted. Guess thievery/lying is allowed...tisk tisk.

 

I agree, I don't know the guy personally but this tells me everything I need to know!

 

Spin was banned for the Bipolar comment, as someone said, it was WAY out of line, however, Ive released the perm. ban down to a 2 week ban. Had it been ANY other member, I wouldve done the same thing, NOT just because its Mike, I do NOT take kindly to people being screwed over the internet, and I do NOT take kindly to personal jabs like that, you say other, more harsh things are said all the time, but they are in an OBVIOUS JOKING manner, not the way Spin came across to Mike. Id have banned him for doing that to any one of you. Yes, Mike is my friend, I however, was doing what I felt was right, and todd, dont worry, Spin will be lucky to sell something on this board after this incident. And if something EVER happens like this again, I WILL NOT take it calmly, or go easy. Let this be a warning to ANY member, you SELL WHAT YOU HAVE, not what you think will sell better. And if you promise a freaking FULL REFUND, you will ISSUE a full refund.

The reason I lifted the ban was because it was only put in place for the personal attack, had nothing to do with the lights.

 

IDK, there have been some serious comments about people wishing others were dead. I can re-call at least one member saying this, and it wasn't in a joking manner.

As far as the whole thing. Spin shouldn't have posted one thing and sold something else that wasn't pictured. He was 100% wrong there.

MCM I don't think is at fault much at all. Yes, he should have done more research into what AM sells and saw it wasn't the same that Spin sold him.

Here's what I think should go down, and would be fair to both parties.

Spin should refund Mike the "difference" between the $138 that the kit sells on Ebay and the $200 that Mike purchased it for.

I know this doesn't have much to do with it, since Mike is arguing that it wasn't the same kit he was expecting, but he probably didn't do as much research as maybe one should.


And Mike, you can definitely turn around and sell those on Ebay for a good amount.

I had a pair of one year old Projectors that I bought for $214 and sold them on Ebay for $205 a year later! AND one side even had slight oxidation (of course the bidders knew this)

 

Guys, just want you all to know I posted the thread after the install of one side @ 9:34 pm on January 12th. The first offer from Spin for a full refund was received @ 10:17 pm on January 12th. The second offer for a full refund came the next day, January 13th at 2:34 PM. He knew I had already installed the one side and STILL offered a full refund. It wasn't until after I took him up on his offer that he became hostile.
If anyone wants further proof, I would be MORE than happy to post my password so you all can log in a see the chain of PM's between us.
He is a dishonest seller, plain and simple. That is the only point I want to get across to everyone on this board. Take it for what it is worth. There are so many inconsistencies with his stories, but a lot of you are still trying to find fault in my actions. The only thing I am guilty of here......was trusting a fellow Mustang Boards member.

 

I can see it now, "The official MCM is coming out of the closet" thread!

 

Charlie Foxtrot indeed.

 

Matt - sounds fair to me

 

cool...

I think that is a pretty fair temp ban...

-------------------------------------------

As far as this whole issue between Mike and Spin...

well... thats what it is... between Mike and Spin... Hopefully they can sort it out between themselves...

With all due respect, I'm sure that either one of their stories are 100% true... I'm sure that they both have exaggerated somewhat...

Good luck to the both of ya I hope it works out for the best

 

Good. Its sometimes impossible to make every party happy, but I shall do my best.

 

It's always hard to do that but I will have to state this when and if he comes back on I think he should be on thin ice on what he says and i'm pretty sure no one will buy from him again.

 

I doubt anyone will buy the cheap garbage HID's he sells now anyway.

 

He is selling them on other sites as well, I think I need to tip off the other members so they don't get screwed.

 

Ya do it. The guy is a douchebag we have all seen his picture. Kid looks like a fairy with all his peirceings. Just sell thoughs lights on ebay if he doesnt give you a refund and spend the extra money and get the right ones.

 

Too late, already did it.