SpinMedia
#1
01-15-2007, 01:15 PM
Join Date: Apr 2006
Location: Wappingers Falls, NuYawk
Posts: 2,834
SpinMedia
Guys, as many of you know, Spin had some HID's for sale:
I bought them for $200 shipped. When I received them, I had no initial idea that these were NOT the ones that American Muscle sells, so, needless to say, I wasn't upset. HOWEVER, once I realized that they were not the ones that I was expecting to receive, I got concerned. I PM'd spin and he told me:
He admitted that they were NOT the ones sold here at American Muscle and offered a FULL refund.
He reiterated the FULL refund again in this PM:
When asked for his address his attitude changed:
Finally, his distributor must have sent him this form letter to PM me:
I filed a claim through PayPal but they decided against the claim.
For the record, here is what I paid for:
Here is what he sent me:
Here is his distributor selling the same kits on eBay for $138 shipped:
http://cgi.ebay.com/ebaymotors/Xenon...76016103QQrdZ1
Notice how he (SpinMedia) turned his bulbs and ballasts around to hide the truth:
Guys, most of us are adults and can make our own decisions, please don't make the wrong decision and deal with him for ANY purchase.
Originally Posted by SpinMedia
Sup guys, i have a brand new HID kit i had bought from Mustang Tuning (AM) back when I had a mustang that I never got around to opening and installing. Its a brand new sealed in the box kit. I paid $320 for this kit, im letting it go for the dirt price of $250.00. Comes with 1 year manufactor warranty, Avg bulb life is 15 years.
They are out of stock in American Muscle, Dont miss out in this amazing once in a life time deal!. If im correct they are "8000k" a nice blue color! add up to 60% more lighting to your car, specially mustangs that have crappy lighting.
BTW this is a plug and play easy installation kit. First person with the money gets it, No dreamers please. Oh and paypal only.
They are out of stock in American Muscle, Dont miss out in this amazing once in a life time deal!. If im correct they are "8000k" a nice blue color! add up to 60% more lighting to your car, specially mustangs that have crappy lighting.
BTW this is a plug and play easy installation kit. First person with the money gets it, No dreamers please. Oh and paypal only.
Originally Posted by SpinMedia
Michael, to be honest with you, im actually reselling these. Plan on launching a little site soon. I had the MustangTuning HIDs on my old stang, and when I put these on my BMW my thoughts were really "WOW i cannot beleive the quality of these", and because of the price/quality I desided to resell these on the side.
To me they are better quality then the MustangTuning ones. Im glad you like them, I have them on my BMW now and everyday I drive my car at night I love how they look, just the attention from them puts a smile across my face.
If your ever unhappy in anyway let me know and i'll give you a full refund buddy.
To me they are better quality then the MustangTuning ones. Im glad you like them, I have them on my BMW now and everyday I drive my car at night I love how they look, just the attention from them puts a smile across my face.
If your ever unhappy in anyway let me know and i'll give you a full refund buddy.
He reiterated the FULL refund again in this PM:
Originally Posted by SpinMedia
Like I said bud i'll refund your money if by any way your not happy just send them to me tho, not back to xenonrider.com.
Originally Posted by SpinMedia
K, only thing I cant do is refund you in full. I'll refund you for $155.00. As they were not damaged and you just want to return them because you want to be a douche. I'll PM you later with the address to my mortgage office i work at.
Originally Posted by SpinMedia
Michael, in regards to your refund.
The reason you are refunding your kit is do to you finding a less expensive kit on ebay. This isn't covering what I am offering a refund for. Anything you buy in life later on there will always be something els cheaper.
By agreeing to purchase my kit it stated that you did your research and finally desided on my kit. You even got them, installed them, and sent me messages on how great the kit was and how you loved them blah blah blah.
I sold you the kit at the retail price on www.xenonrider.com. Look it up and the price there is $199 also. That price includes your kit and your warranty on parts included the bulbs. I am one of probably the only sellers that offer a warranty on bulbs, meaning if a bulb burns out i'll replace. I'll even replace any other parts you have.
You then got "unhappy" because you found a cheaper set on ebay. Thats an emotional problem not a problem caused by the physical item I sold you. Now after investigating all that and talking to the owner of Xenonrider.com. He has agreed to refund your purchase but you must pay the restocking price of 20% plus what I paid for shipping and handling which was $6.00.
Once I receive your kit I will inspect it to make sure all parts are in their sold working order and that everything is being returned with what you purchased. If anything is missing or damaged out of from how I sold it to you additional charges may be added.
As of now, January 14, 2007 at 12:00am you qualify for a refund of $153.87.
Please ship the kit back to
Primeplus Mortgage
2117 sw 136 place
miami, FL 33175
On the box put "Attention Dan"
Your RMA number is #001
And for reason of return on the box please put "Emotional Unhappyness"
The reason you are refunding your kit is do to you finding a less expensive kit on ebay. This isn't covering what I am offering a refund for. Anything you buy in life later on there will always be something els cheaper.
By agreeing to purchase my kit it stated that you did your research and finally desided on my kit. You even got them, installed them, and sent me messages on how great the kit was and how you loved them blah blah blah.
I sold you the kit at the retail price on www.xenonrider.com. Look it up and the price there is $199 also. That price includes your kit and your warranty on parts included the bulbs. I am one of probably the only sellers that offer a warranty on bulbs, meaning if a bulb burns out i'll replace. I'll even replace any other parts you have.
You then got "unhappy" because you found a cheaper set on ebay. Thats an emotional problem not a problem caused by the physical item I sold you. Now after investigating all that and talking to the owner of Xenonrider.com. He has agreed to refund your purchase but you must pay the restocking price of 20% plus what I paid for shipping and handling which was $6.00.
Once I receive your kit I will inspect it to make sure all parts are in their sold working order and that everything is being returned with what you purchased. If anything is missing or damaged out of from how I sold it to you additional charges may be added.
As of now, January 14, 2007 at 12:00am you qualify for a refund of $153.87.
Please ship the kit back to
Primeplus Mortgage
2117 sw 136 place
miami, FL 33175
On the box put "Attention Dan"
Your RMA number is #001
And for reason of return on the box please put "Emotional Unhappyness"
Originally Posted by PayPal
Dear MCM Motorsports,
Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.
Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.
Here is what he sent me:
Here is his distributor selling the same kits on eBay for $138 shipped:
http://cgi.ebay.com/ebaymotors/Xenon...76016103QQrdZ1
Notice how he (SpinMedia) turned his bulbs and ballasts around to hide the truth:
Guys, most of us are adults and can make our own decisions, please don't make the wrong decision and deal with him for ANY purchase.
#3
01-15-2007, 01:26 PM
Still does not make sense to me since you installed them and claimed how happy you were with them? I could totally understand if you opened the package and realized they were different and never installed them. But you saw they were different and installed them anyway? Made a thread about how much you liked them? Then went on Ebay and found something different and wanted a refund.
That is like eating a hamburger at Hardee's and realized McDonalds has their $0.99 menu so you try to get a refund on your half eaten burger.
Like I said..totally understandable if you opened it up and realized it was not what you wanted or you were misled in the purchase. You saw, you opened, you installed, took pics, gave thanks, then wanted a refund? That is where the confusion of your complain arises in my eyes anyway.
That is like eating a hamburger at Hardee's and realized McDonalds has their $0.99 menu so you try to get a refund on your half eaten burger.
Like I said..totally understandable if you opened it up and realized it was not what you wanted or you were misled in the purchase. You saw, you opened, you installed, took pics, gave thanks, then wanted a refund? That is where the confusion of your complain arises in my eyes anyway.
#4
01-15-2007, 01:33 PM
Spinmedia that was a d*** thing to do. Not only is it against the rules of the classified section to sell items as a way of jump starting your own business. You ripped him off royally and I hope you get banned for this. I cant even believe that someone off this board would do this.
#5
01-15-2007, 01:39 PM
Guest
Posts: n/a
I think MCM should have paid closer attention to what he recieved. it certainly doesent help his case that he raved about what a wonderful product he got from spin.
at the same time, spin, WTF is with claiming they are the same ones off american muscle if they are NOT the same ones? that is totally false advertisement.
at the same time, spin, WTF is with claiming they are the same ones off american muscle if they are NOT the same ones? that is totally false advertisement.
#8
01-15-2007, 02:26 PM
Guest
Posts: n/a
They are Bi-Xenon, your obviously just a dumbass and dont know how to install things. And Mike why dont you show the people the other messages you sent me?
I am happy with my purchase, especially if they last as long as they traditionally do. I was just a little curious about why the stories don't match up. We are still buds though. 
[/QUOTE]
Originally Posted by mcmmotorsports
Okay, I got them today, installed the P/S only. Will do the other side tomorrow. Install was a snap and they look to be pretty good quality. Very bright and very blue.
A few things that confuse me though....
#1: You say:
Yet, these came from a guy named Xenon Guru out of Cali. What gives?
A few things that confuse me though....
#1: You say:
[/QUOTE]
#9
01-15-2007, 02:38 PM
Guest
Posts: n/a
You were 100% aware of what you got when you got them by the mail, Because clearly you saw the logos on the box, and that they came from xenonrider.com. You even contacted me about it, i confirmed to you that they were, and you even replyed with
"I am happy with my purchase, especially if they last as long as they traditionally do. I was just a little curious about why the stories don't match up. We are still buds though. "
If you would of returned it before you opened it I would of gladly gave you a refund as i still would of had a SEALED kit to still resell, not some opened useless one.
So to continue this, you knew what you got, and you liked it, and the quality, if some of you guys remember my old mustang I posted a picture of it with the stangmods kit I bought, and if you compare both from my stangmods kit (Which is the same kit mustangtuning resells) to MCM's picture you can clearly see which one is WAY better in quality, Reason why I posted it as the ones Mustang Tuning sells because they are the same exact thing and actually even better quality. YOU your self loved the kit and even wanted to buy foglights to replace your set of cyclops looking lights you have going across the bottom of your car.
The bulbs that are sold on www.xenonrider.com are an UPGRADED bulb which get the LIFETIME warranty on the bulbs, unlike his cheaper set with cheaper bulbs he sells for $140 on ebay. Reason as to why on his website the price is $200.00 which is the same exact price i sold it to you and you get the lifetime replacement on bulbs and all parts on your kit.
Slithers response is clearly correct on his part, you are a dumbass for what you did and dont get emotionally upset because it was your responsibility to search for the price and to claim the refund and wrong part before you opened it and wear it out.
Yes i did offer a refund if you were UNHAPPY, not BI-POLAR when you got it. You got it, loved them, and then a few days after you were UNHAPPY, thats an uncontrolable BI-POLAR ISSUE you have which you should see medical attention for.
If you order a plate of food somewhere, get the wrong thing, YOU KNOW its the wrong thing and the waiter even TELLS YOU its the wrong thing and offers a refund, BUT it looks good, you start eating it, enjoy it, and then later on find out that plate which you ate and was awesome is at a cheaper price somewhere els, You dont go back days after and ASK for a REFUND AFTER you have ate it. IT was your fault for eating it and enjoying it even tho you were completely aware of what you got and EVEN after they even told you YES WHAT YOU GOT WAS INCORRECT.
"I am happy with my purchase, especially if they last as long as they traditionally do. I was just a little curious about why the stories don't match up. We are still buds though. "
If you would of returned it before you opened it I would of gladly gave you a refund as i still would of had a SEALED kit to still resell, not some opened useless one.
So to continue this, you knew what you got, and you liked it, and the quality, if some of you guys remember my old mustang I posted a picture of it with the stangmods kit I bought, and if you compare both from my stangmods kit (Which is the same kit mustangtuning resells) to MCM's picture you can clearly see which one is WAY better in quality, Reason why I posted it as the ones Mustang Tuning sells because they are the same exact thing and actually even better quality. YOU your self loved the kit and even wanted to buy foglights to replace your set of cyclops looking lights you have going across the bottom of your car.
The bulbs that are sold on www.xenonrider.com are an UPGRADED bulb which get the LIFETIME warranty on the bulbs, unlike his cheaper set with cheaper bulbs he sells for $140 on ebay. Reason as to why on his website the price is $200.00 which is the same exact price i sold it to you and you get the lifetime replacement on bulbs and all parts on your kit.
Slithers response is clearly correct on his part, you are a dumbass for what you did and dont get emotionally upset because it was your responsibility to search for the price and to claim the refund and wrong part before you opened it and wear it out.
Yes i did offer a refund if you were UNHAPPY, not BI-POLAR when you got it. You got it, loved them, and then a few days after you were UNHAPPY, thats an uncontrolable BI-POLAR ISSUE you have which you should see medical attention for.
If you order a plate of food somewhere, get the wrong thing, YOU KNOW its the wrong thing and the waiter even TELLS YOU its the wrong thing and offers a refund, BUT it looks good, you start eating it, enjoy it, and then later on find out that plate which you ate and was awesome is at a cheaper price somewhere els, You dont go back days after and ASK for a REFUND AFTER you have ate it. IT was your fault for eating it and enjoying it even tho you were completely aware of what you got and EVEN after they even told you YES WHAT YOU GOT WAS INCORRECT.
#10
01-15-2007, 02:50 PM
I think that what you did Spin was a little shady. When you posted the add in the classifieds you should have given all the details and not made them sound like sumthing they werent.
However, MCM you should have never installed them on your car if you knew he had falsly advertised. This is a lose lose situtation for everyone and the only way I see this being a fair trade is if you and Spin both take a bite and Spin returns you 175$.
I say 175$ it will now be harder for spin to resell them now that they are opened and he will wind up losing money. MCM because you went and installed them on your car a full return is not fair since they are now used.
However, MCM you should have never installed them on your car if you knew he had falsly advertised. This is a lose lose situtation for everyone and the only way I see this being a fair trade is if you and Spin both take a bite and Spin returns you 175$.
I say 175$ it will now be harder for spin to resell them now that they are opened and he will wind up losing money. MCM because you went and installed them on your car a full return is not fair since they are now used.
#11
01-15-2007, 02:56 PM
Guest
Posts: n/a
I offered him a FULL refund BEFORE he opened it and was aware of what he got, but like i put above, he said quote "I am happy with my purchase, especially if they last as long as they traditionally do. I was just a little curious about why the stories don't match up. We are still buds though". He sitll then processed to install them on his car and he loved them but a few days later is when he became bipolar and because of that I told him id give him a refund BUT had to take 20% off as a restocking fee since the reason he wants to return them is because hes bi-polar and not because i sold him something damaged. For same reason stang00 said, he opened them and wore them out and im willing to bet they are still on his car right now. He refused it and tryed to make it a paypal claim and even paypal told him he was a dumbass and paypal dropped his claim within 5 seconds.
Please note also the reason why he wants a refund is NOT because of the great quality of the kit, but because a few days later he found a cheaper set on ebay for a cheaper price. Which isn't even the same kit, the kits I sell have upgraded bulbs which allow us to offer a LIFETIME warranty on the bulbs with FREE replacements on the bulbs if they ever burn out. I sold over 100 of these its and hes the first one to want a refund. A bunch of members even from these boards have purchased these from me and love them.
Please note also the reason why he wants a refund is NOT because of the great quality of the kit, but because a few days later he found a cheaper set on ebay for a cheaper price. Which isn't even the same kit, the kits I sell have upgraded bulbs which allow us to offer a LIFETIME warranty on the bulbs with FREE replacements on the bulbs if they ever burn out. I sold over 100 of these its and hes the first one to want a refund. A bunch of members even from these boards have purchased these from me and love them.
#12
01-15-2007, 03:01 PM
Regardless there was dumb decisions by both people here in this case. I came up with the 175$ refund because of the false advertising by Spin on the original add. You should always be honest upfront and it just seemed a little shady.
MCM you pulled something that someone at my age would i dont agree that you should get 200$ back because of the dumb decision to install them on the car. If you had bought them from an online company they would not even entertain what you are trying to prove and do.
MCM you pulled something that someone at my age would i dont agree that you should get 200$ back because of the dumb decision to install them on the car. If you had bought them from an online company they would not even entertain what you are trying to prove and do.
mcm you gotta be kidding me ...danny dosnt deserve this ..he didnt do anything wrong from what i am reading.
#14
01-15-2007, 03:17 PM
Oh, and enough with the personal "He's Bi-Polar" comments. You haven't a clue what your talking about. He has not attacked you personally. Your awfully defensive for someone who's done nothing wrong!
#15
01-15-2007, 03:22 PM
#16
01-15-2007, 03:27 PM
Guest
Posts: n/a
Bikerjoe ordered one of my kits and knows whats good in the hood :thumbsup:
#17
01-15-2007, 03:30 PM
The story just keeps getting better and better...you're done my friend. Its one thing to smear someone's reputation on the internet, its another to scam someone, then change your story, but its completely different to make a personal attack like that. Have fun selling your kits somewhere else, just make sure you let the people know EXACTLY what they are going to get.
#18
01-15-2007, 03:38 PM
Yeah i have bi-polar friends and i think it's unnecessary for you to keep trying to say this is just because he's bi-polar. Thats a serious medical condition and you shouldn't joke around about it.
Spin, you lied in your listing and were trying to jump start a business so you're in the wrong.
MCM you shouldn't have installed them when you saw that they were different, so you're in the wrong too.
I think you guys need to work it out between yourselves.
#20
01-15-2007, 04:15 PM
Hm...
IMPO...
Spin did go back on his word somewhat... however It is understandable due to Mike suddenly changing his mind...
So I don't think neither one of you two are 100% at fault...
Spin sold something different to what he agreed to purchase...
Mike received it and had no problem with that... IN FACT he loved them...
What I think you should do is refund him SOME of the money so that your price will watch that of the ones he found on ebay...
IDK... I think both of ya are acting like kids...
JMO
IMPO...
Spin did go back on his word somewhat... however It is understandable due to Mike suddenly changing his mind...
So I don't think neither one of you two are 100% at fault...
Spin sold something different to what he agreed to purchase...
Mike received it and had no problem with that... IN FACT he loved them...
What I think you should do is refund him SOME of the money so that your price will watch that of the ones he found on ebay...
IDK... I think both of ya are acting like kids...
JMO
#21
01-15-2007, 04:35 PM
One thing I liked about our classified sections was that everyone was legit untill this d***hole came on here and screwed that up. Shame on you Spin.
#22
01-15-2007, 05:13 PM
Join Date: Apr 2006
Location: Wappingers Falls, NuYawk
Posts: 2,834
Sorry that I haven't replied sooner, but I am out on the road and finally found a place to comment. When I received the kit in the mail, I was excited, I opened the box, installed one side and was happy at that moment. I went back in the garage, saw where the box had come from and started to put 2 and 2 together. Everyone here knows what it is like to get a new part for their car. These bulbs were no different. I have been wanting HID's for sometime and when I saw the ad that Spin put up for the MustangTuning HID's, I thought here was my chance to get them at an awesome price. Yes, I should've read the box and the return address BEFORE installing them, but, come on guys, he was a member with over 2,000 posts and his ad CLEARLY stated them to be the lights he bought from here. This is and was not an issue about finding them cheaper elsewhere. Anyone can find an item for less if they look hard enough. I wanted a refund so that I can take that money and buy the kit I originally thought I was getting. I had NO intention of getting back my $200 and jumping on eBay to get the same lights for $138. I was really shocked as to how far this escalated when all I wanted was what was originally promised. For those that support me, thank you. Consider yourselves lucky that this didn't happen to you. Do you really think that he would have given you your money back even if you sent them back unopened? If he was dishonest enough to misrepresent a product he was selling, chances are, he would've come up with some excuse to keep some of your cash too.
#23
01-15-2007, 05:13 PM
110% correct! The threads Spin started should have been closed immediately.
#26
01-15-2007, 09:49 PM
both sides were wrong from what I see....no reason to ban one and not the other IMO..but what do I know LOL
If you saw they were wrong..DON'T INSTALL THEM!! Thats my rule of thumb...spin offered a full refund at that point...but MCM decided to install them anyway...
now..finding a cheaper price...I would have probaly given MCM the difference...but not the full refund since the product worked fine and MCM himself said how much he loved the product.
Spin should not have lied about what they were to begin with..but they should not have been installed after seeing they were wrong..that simple
If you saw they were wrong..DON'T INSTALL THEM!! Thats my rule of thumb...spin offered a full refund at that point...but MCM decided to install them anyway...
now..finding a cheaper price...I would have probaly given MCM the difference...but not the full refund since the product worked fine and MCM himself said how much he loved the product.
Spin should not have lied about what they were to begin with..but they should not have been installed after seeing they were wrong..that simple
#27
01-16-2007, 04:07 AM
Join Date: Apr 2006
Location: Wappingers Falls, NuYawk
Posts: 2,834
both sides were wrong from what I see....no reason to ban one and not the other IMO..but what do I know LOL
If you saw they were wrong..DON'T INSTALL THEM!! Thats my rule of thumb...spin offered a full refund at that point...but MCM decided to install them anyway...
now..finding a cheaper price...I would have probaly given MCM the difference...but not the full refund since the product worked fine and MCM himself said how much he loved the product.
Spin should not have lied about what they were to begin with..but they should not have been installed after seeing they were wrong..that simple
If you saw they were wrong..DON'T INSTALL THEM!! Thats my rule of thumb...spin offered a full refund at that point...but MCM decided to install them anyway...
now..finding a cheaper price...I would have probaly given MCM the difference...but not the full refund since the product worked fine and MCM himself said how much he loved the product.
Spin should not have lied about what they were to begin with..but they should not have been installed after seeing they were wrong..that simple
*edit* and another thing, if he was deceptive enough to misrepresent a product he was selling, do you think he should've been trust to issue a refund? How do you think this would've went down if I sent him a "sealed" "unopened" box, yet he "claimed" that it was open and missing parts when he received it? Yes, purely hypothetical and a chance I would have had to have taken, but still a possibility.
#28
01-16-2007, 04:35 AM
Guest
Posts: n/a
So, Mike what happened? Are you just going to keep the set that he sold you, or file another claim with your Credit Co.?
And..
Could someone clarify why Spin was banned? Im just curious in this, not starting a bash thread or anything like that, but it clearly states in the classifieds rules:
7 - Buyer Beware! MustangTuning and the MustangTuning Forums team are NOT responsible for a transaction going sour and your money getting ripped off. The mods of the forums will do the best we can to stop any fraudlent transactions if we think something is fishy, but in the end it is up to you, the user, to figure out whether or not the buyer is a legit seller.
So was he banned for the bi-polar remark?
I can certainly understand why you are upset, I would be too, but I would seriously be on the horn with your Credit Card Company and filing a claim for internet fraud. ASAP
And..
Could someone clarify why Spin was banned? Im just curious in this, not starting a bash thread or anything like that, but it clearly states in the classifieds rules:
7 - Buyer Beware! MustangTuning and the MustangTuning Forums team are NOT responsible for a transaction going sour and your money getting ripped off. The mods of the forums will do the best we can to stop any fraudlent transactions if we think something is fishy, but in the end it is up to you, the user, to figure out whether or not the buyer is a legit seller.
So was he banned for the bi-polar remark?
I can certainly understand why you are upset, I would be too, but I would seriously be on the horn with your Credit Card Company and filing a claim for internet fraud. ASAP
#29
01-16-2007, 04:42 AM
Join Date: Apr 2006
Location: Wappingers Falls, NuYawk
Posts: 2,834
7 - Buyer Beware! MustangTuning and the MustangTuning Forums team are NOT responsible for a transaction going sour and your money getting ripped off. The mods of the forums will do the best we can to stop any fraudlent transactions if we think something is fishy, but in the end it is up to you, the user, to figure out whether or not the buyer is a legit seller.
Dear MCM Motorsports,
Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.
Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.
#30
01-16-2007, 04:45 AM
Guest
Posts: n/a
I understand that, but you still used a Credit Card, or a Debit card right? Get your card company (Visa, MasterCard, your bank, etc.) on the phone. Alot of Credit companies will help you take care of the issue. "Fraud Protection, etc."