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SpinMedia

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  #1  
Old 01-15-2007 | 02:15 PM
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Guys, as many of you know, Spin had some HID's for sale:

Originally Posted by SpinMedia
Sup guys, i have a brand new HID kit i had bought from Mustang Tuning (AM) back when I had a mustang that I never got around to opening and installing. Its a brand new sealed in the box kit. I paid $320 for this kit, im letting it go for the dirt price of $250.00. Comes with 1 year manufactor warranty, Avg bulb life is 15 years.

They are out of stock in American Muscle, Dont miss out in this amazing once in a life time deal!. If im correct they are "8000k" a nice blue color! add up to 60% more lighting to your car, specially mustangs that have crappy lighting.

BTW this is a plug and play easy installation kit. First person with the money gets it, No dreamers please. Oh and paypal only.
I bought them for $200 shipped. When I received them, I had no initial idea that these were NOT the ones that American Muscle sells, so, needless to say, I wasn't upset. HOWEVER, once I realized that they were not the ones that I was expecting to receive, I got concerned. I PM'd spin and he told me:

Originally Posted by SpinMedia
Michael, to be honest with you, im actually reselling these. Plan on launching a little site soon. I had the MustangTuning HIDs on my old stang, and when I put these on my BMW my thoughts were really "WOW i cannot beleive the quality of these", and because of the price/quality I desided to resell these on the side.

To me they are better quality then the MustangTuning ones. Im glad you like them, I have them on my BMW now and everyday I drive my car at night I love how they look, just the attention from them puts a smile across my face.
If your ever unhappy in anyway let me know and i'll give you a full refund buddy.
He admitted that they were NOT the ones sold here at American Muscle and offered a FULL refund.

He reiterated the FULL refund again in this PM:

Originally Posted by SpinMedia
Like I said bud i'll refund your money if by any way your not happy just send them to me tho, not back to xenonrider.com.
When asked for his address his attitude changed:

Originally Posted by SpinMedia
K, only thing I cant do is refund you in full. I'll refund you for $155.00. As they were not damaged and you just want to return them because you want to be a douche. I'll PM you later with the address to my mortgage office i work at.
Finally, his distributor must have sent him this form letter to PM me:

Originally Posted by SpinMedia
Michael, in regards to your refund.

The reason you are refunding your kit is do to you finding a less expensive kit on ebay. This isn't covering what I am offering a refund for. Anything you buy in life later on there will always be something els cheaper.

By agreeing to purchase my kit it stated that you did your research and finally desided on my kit. You even got them, installed them, and sent me messages on how great the kit was and how you loved them blah blah blah.

I sold you the kit at the retail price on www.xenonrider.com. Look it up and the price there is $199 also. That price includes your kit and your warranty on parts included the bulbs. I am one of probably the only sellers that offer a warranty on bulbs, meaning if a bulb burns out i'll replace. I'll even replace any other parts you have.

You then got "unhappy" because you found a cheaper set on ebay. Thats an emotional problem not a problem caused by the physical item I sold you. Now after investigating all that and talking to the owner of Xenonrider.com. He has agreed to refund your purchase but you must pay the restocking price of 20% plus what I paid for shipping and handling which was $6.00.

Once I receive your kit I will inspect it to make sure all parts are in their sold working order and that everything is being returned with what you purchased. If anything is missing or damaged out of from how I sold it to you additional charges may be added.

As of now, January 14, 2007 at 12:00am you qualify for a refund of $153.87.

Please ship the kit back to

Primeplus Mortgage
2117 sw 136 place
miami, FL 33175

On the box put "Attention Dan"
Your RMA number is #001

And for reason of return on the box please put "Emotional Unhappyness"
I filed a claim through PayPal but they decided against the claim.

Originally Posted by PayPal
Dear MCM Motorsports,

Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.
For the record, here is what I paid for:



Here is what he sent me:



Here is his distributor selling the same kits on eBay for $138 shipped:

http://cgi.ebay.com/ebaymotors/Xenon...76016103QQrdZ1

Notice how he (SpinMedia) turned his bulbs and ballasts around to hide the truth:



Guys, most of us are adults and can make our own decisions, please don't make the wrong decision and deal with him for ANY purchase.
 
  #3  
Old 01-15-2007 | 02:26 PM
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Still does not make sense to me since you installed them and claimed how happy you were with them? I could totally understand if you opened the package and realized they were different and never installed them. But you saw they were different and installed them anyway? Made a thread about how much you liked them? Then went on Ebay and found something different and wanted a refund.

That is like eating a hamburger at Hardee's and realized McDonalds has their $0.99 menu so you try to get a refund on your half eaten burger.

Like I said..totally understandable if you opened it up and realized it was not what you wanted or you were misled in the purchase. You saw, you opened, you installed, took pics, gave thanks, then wanted a refund? That is where the confusion of your complain arises in my eyes anyway.
 
  #4  
Old 01-15-2007 | 02:33 PM
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Spinmedia that was a d*** thing to do. Not only is it against the rules of the classified section to sell items as a way of jump starting your own business. You ripped him off royally and I hope you get banned for this. I cant even believe that someone off this board would do this.
 
  #6  
Old 01-15-2007 | 03:05 PM
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uh oh......
 
  #7  
Old 01-15-2007 | 03:18 PM
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Dont forget they arent bi-xenon ones like he claimed either Mike.

Dirtbag thing to do, Spin.
 
  #10  
Old 01-15-2007 | 03:50 PM
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I think that what you did Spin was a little shady. When you posted the add in the classifieds you should have given all the details and not made them sound like sumthing they werent.

However, MCM you should have never installed them on your car if you knew he had falsly advertised. This is a lose lose situtation for everyone and the only way I see this being a fair trade is if you and Spin both take a bite and Spin returns you 175$.

I say 175$ it will now be harder for spin to resell them now that they are opened and he will wind up losing money. MCM because you went and installed them on your car a full return is not fair since they are now used.
 
  #12  
Old 01-15-2007 | 04:01 PM
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Regardless there was dumb decisions by both people here in this case. I came up with the 175$ refund because of the false advertising by Spin on the original add. You should always be honest upfront and it just seemed a little shady.

MCM you pulled something that someone at my age would i dont agree that you should get 200$ back because of the dumb decision to install them on the car. If you had bought them from an online company they would not even entertain what you are trying to prove and do.
 
  #13  
Old 01-15-2007 | 04:02 PM
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mcm you gotta be kidding me ...danny dosnt deserve this ..he didnt do anything wrong from what i am reading.
 
  #14  
Old 01-15-2007 | 04:17 PM
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Originally Posted by bikerjoe
mcm you gotta be kidding me ...danny dosnt deserve this ..he didnt do anything wrong from what i am reading.
Apparently you haven't been reading. The original ad was misleading, he didn't get what was paid for. They don't work on hi/low beams as was told. I'm not condoning him installing them even though they were not what he was expecting, just stating that "Spin" mislead his ad! THESE ARE NOT THE KITS SOLD ON AMERICAN MUSCLE/MUSTANG TUNING. I do believe he said that these were bought from Mustang Tuning to install on his car and now he is a distributor???????? There is deciebt in Spin's ad!

Oh, and enough with the personal "He's Bi-Polar" comments. You haven't a clue what your talking about. He has not attacked you personally. Your awfully defensive for someone who's done nothing wrong!
 
  #15  
Old 01-15-2007 | 04:22 PM
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Originally Posted by ChrisGT
Oh, and enough with the personal "He's Bi-Polar" comments. You haven't a clue what your talking about. He has not attacked you personally. Your awfully defensive for someone who's done nothing wrong!
Ding Ding...we have a winner!!!


Great point!!
 
  #17  
Old 01-15-2007 | 04:30 PM
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The story just keeps getting better and better...you're done my friend. Its one thing to smear someone's reputation on the internet, its another to scam someone, then change your story, but its completely different to make a personal attack like that. Have fun selling your kits somewhere else, just make sure you let the people know EXACTLY what they are going to get.
 
  #18  
Old 01-15-2007 | 04:38 PM
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Originally Posted by ChrisGT

Oh, and enough with the personal "He's Bi-Polar" comments. You haven't a clue what your talking about. He has not attacked you personally. Your awfully defensive for someone who's done nothing wrong!

Yeah i have bi-polar friends and i think it's unnecessary for you to keep trying to say this is just because he's bi-polar. Thats a serious medical condition and you shouldn't joke around about it.

Spin, you lied in your listing and were trying to jump start a business so you're in the wrong.
MCM you shouldn't have installed them when you saw that they were different, so you're in the wrong too.

I think you guys need to work it out between yourselves.
 
  #19  
Old 01-15-2007 | 04:40 PM
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Damn Spinmedia you really are a bitch.
 
  #20  
Old 01-15-2007 | 05:15 PM
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Hm...

IMPO...

Spin did go back on his word somewhat... however It is understandable due to Mike suddenly changing his mind...

So I don't think neither one of you two are 100% at fault...

Spin sold something different to what he agreed to purchase...

Mike received it and had no problem with that... IN FACT he loved them...

What I think you should do is refund him SOME of the money so that your price will watch that of the ones he found on ebay...

IDK... I think both of ya are acting like kids...

JMO
 
  #21  
Old 01-15-2007 | 05:35 PM
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One thing I liked about our classified sections was that everyone was legit untill this d***hole came on here and screwed that up. Shame on you Spin.
 
  #22  
Old 01-15-2007 | 06:13 PM
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Sorry that I haven't replied sooner, but I am out on the road and finally found a place to comment. When I received the kit in the mail, I was excited, I opened the box, installed one side and was happy at that moment. I went back in the garage, saw where the box had come from and started to put 2 and 2 together. Everyone here knows what it is like to get a new part for their car. These bulbs were no different. I have been wanting HID's for sometime and when I saw the ad that Spin put up for the MustangTuning HID's, I thought here was my chance to get them at an awesome price. Yes, I should've read the box and the return address BEFORE installing them, but, come on guys, he was a member with over 2,000 posts and his ad CLEARLY stated them to be the lights he bought from here. This is and was not an issue about finding them cheaper elsewhere. Anyone can find an item for less if they look hard enough. I wanted a refund so that I can take that money and buy the kit I originally thought I was getting. I had NO intention of getting back my $200 and jumping on eBay to get the same lights for $138. I was really shocked as to how far this escalated when all I wanted was what was originally promised. For those that support me, thank you. Consider yourselves lucky that this didn't happen to you. Do you really think that he would have given you your money back even if you sent them back unopened? If he was dishonest enough to misrepresent a product he was selling, chances are, he would've come up with some excuse to keep some of your cash too.
 
  #23  
Old 01-15-2007 | 06:13 PM
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Originally Posted by Codiddy
Spin, you lied in your listing and were trying to jump start a business so you're in the wrong.
MCM you shouldn't have installed them when you saw that they were different, so you're in the wrong too.

I think you guys need to work it out between yourselves.
110% correct! The threads Spin started should have been closed immediately.
 
  #24  
Old 01-15-2007 | 06:34 PM
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So what exactlly does "Bi-Xenon" mean? Does that give the headlights the low/hi beam?
 
  #25  
Old 01-15-2007 | 07:36 PM
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Yes, in most of the bigger manufacturers, its two seperate HID bulbs, in most of the kits however, its just another halogen bulb that comes on for the high beams.
 
  #26  
Old 01-15-2007 | 10:49 PM
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both sides were wrong from what I see....no reason to ban one and not the other IMO..but what do I know LOL

If you saw they were wrong..DON'T INSTALL THEM!! Thats my rule of thumb...spin offered a full refund at that point...but MCM decided to install them anyway...

now..finding a cheaper price...I would have probaly given MCM the difference...but not the full refund since the product worked fine and MCM himself said how much he loved the product.

Spin should not have lied about what they were to begin with..but they should not have been installed after seeing they were wrong..that simple
 
  #27  
Old 01-16-2007 | 05:07 AM
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Originally Posted by Chris
both sides were wrong from what I see....no reason to ban one and not the other IMO..but what do I know LOL

If you saw they were wrong..DON'T INSTALL THEM!! Thats my rule of thumb...spin offered a full refund at that point...but MCM decided to install them anyway...

now..finding a cheaper price...I would have probaly given MCM the difference...but not the full refund since the product worked fine and MCM himself said how much he loved the product.

Spin should not have lied about what they were to begin with..but they should not have been installed after seeing they were wrong..that simple
Chris, he offered a full refund twice AFTER they were installed. It wasn't until after I took him up on the offer that he turned. Like I said above, I didn't realize that they were not the ones I was expecting until after I had already installed the one side. Regardless, the issue is not that I installed them and didn't get a refund, the issue here is that he advertised one product and shipped another. He had NO intention on giving me a refund period, partial or full.

*edit* and another thing, if he was deceptive enough to misrepresent a product he was selling, do you think he should've been trust to issue a refund? How do you think this would've went down if I sent him a "sealed" "unopened" box, yet he "claimed" that it was open and missing parts when he received it? Yes, purely hypothetical and a chance I would have had to have taken, but still a possibility.
 
  #29  
Old 01-16-2007 | 05:42 AM
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Originally Posted by wnracing
So, Mike what happened? Are you just going to keep the set that he sold you, or file another claim with your Credit Co.?
I have no choice but to keep them. I can't resell something for $200 or even $150 that you can buy all day long on eBay for $138, even if it was still sealed and new.

Originally Posted by wnracing
7 - Buyer Beware! MustangTuning and the MustangTuning Forums team are NOT responsible for a transaction going sour and your money getting ripped off. The mods of the forums will do the best we can to stop any fraudlent transactions if we think something is fishy, but in the end it is up to you, the user, to figure out whether or not the buyer is a legit seller.
That is to protect them from any financial liability from a transaction gone wrong, that has nothing to do with the unethical practice that Spin took part in.

Originally Posted by wnracing
I can certainly understand why you are upset, I would be too, but I would seriously be on the horn with your Credit Card Company and filing a claim for internet fraud. ASAP
I bought these through PayPal and they denied my claim. They used to protect the buyer in cases such as this, but recently they changed their buyer protection policy:

Dear MCM Motorsports,

Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
refund.
 



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