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  #1  
Old 06-05-2007, 10:34 AM
CompOrngGT's Avatar
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Default Return ???

I have a few returns that I sent back on 5/18 and still haven't rec'd credit... Can you please check into this? One of the RMA #'s is 418091.

Thanks!
 
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Old 06-05-2007, 06:37 PM
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Originally Posted by CompOrngGT
I have a few returns that I sent back on 5/18 and still haven't rec'd credit... Can you please check into this? One of the RMA #'s is 418091.

Thanks!
I'll check into them tomorrow when I get to work. Do me a favor and shoot me an email to remind me -- emilied@americanmuscle.com.

A couple of things to know -- how did you send them back? If you used a tracking number, please provide it in the email.

If you don't have a tracking number, there's not much I can look into What I can tell you is this: we allow 10 business days to process the return.

Emilie
 
  #3  
Old 06-05-2007, 07:56 PM
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Originally Posted by AMEmilie
I'll check into them tomorrow when I get to work. Do me a favor and shoot me an email to remind me -- emilied@americanmuscle.com.

A couple of things to know -- how did you send them back? If you used a tracking number, please provide it in the email.

If you don't have a tracking number, there's not much I can look into What I can tell you is this: we allow 10 business days to process the return.

Emilie
I think we've talked a couple times on the phone. Last week you said you had received them... UPS says they were dropped off 5/22, that makes today 10 business days (taking Memorial Day into account).
 
  #4  
Old 06-08-2007, 12:42 PM
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Originally Posted by CompOrngGT
I have a few returns that I sent back on 5/18 and still haven't rec'd credit... Can you please check into this? One of the RMA #'s is 418091.

Thanks!
You got my email, right?

Emilie
 
  #5  
Old 06-08-2007, 12:48 PM
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Originally Posted by AMEmilie
You got my email, right?

Emilie
Yes, but I STILL haven't recieved a refund.
 
  #6  
Old 06-09-2007, 08:29 AM
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Originally Posted by CompOrngGT
Yes, but I STILL haven't recieved a refund.
Hmmm....that I don't know about. I don't handle Paypal refunds, but I'll check into it on Monday for you.

Emilie
 
  #7  
Old 06-09-2007, 11:04 AM
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Originally Posted by AMEmilie
Hmmm....that I don't know about. I don't handle Paypal refunds, but I'll check into it on Monday for you.

Emilie
I got it @ 10 to 5 yesterday. Thank You!
 
  #8  
Old 06-10-2007, 02:47 AM
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Originally Posted by CompOrngGT
I got it @ 10 to 5 yesterday. Thank You!
Rock on!
 
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