Not impressed with packing job on springs.
#1
10-04-2005 | 12:12 PM
Guest
Posts: n/a
Not impressed with packing job on springs.
Hey guys.
Look, I like this place, and i would like to continue shopping here. But this is rediculous.
My MT orange sprangz arrived yesterday, and it is my firm believe you had a retarded chimpanzee pack these things.
When i opened the box yesterday and pulled out the springs i couldnt believe the terrible condition they were in.
orange powder coating was all over the inside of the box, all 4 springs are marred up and look like crap, each spring has 4-5 large places MINIMUM where the powdercoating got chipped off, not to mention the 20-30 places on EACH SPRING where the powdercoating is worn down pretty bad.
It would have been REAL EASY to simply wrap each spring in a layer of bubblewrap and that would have prevented all of this, instead, all 4 springs were thrown in the box with just enough brown packing paper to MAYBE make 1 brown grocery bag. So they were rolling around and banging into eachother.
I cant say i fault UPS/FEDEX/Whatever you use, because this could have easily been overcome by using a little bit of bubblewrap on each spring to keep them from rubbing into eachother and chipping eachother.
All i can say is THANK FREAKIN GOD the springs are not very visable. i did NOT get them because of the happy color, i got them because i wanted to lower my car a little bit and trusted these are better than the Ford C Springs.
So im not going to send them back, im going to go ahead and install them, i just wanted you all to know that you suck at teh packaging skills, and if you are trying to push your own product you MIGHT want to actually pay attention to the packaging job.
I know, the shipping was free, but i'd rather pay shipping if i know im getting something that was packaged with care.
These springs look like ****.
Also, whatever happened to my valve stem caps? i had an order a while back and you guys sent me the door lock pins instead, and i was told the 9mm valve stems would be sent that day.... that was a while ago.... as in, way before i even ordered my springs.
Anyways, i plan to put the springs in this weekend, ill be sure to let everyone know how difficult/easy it was and impressions i get off of them. I'm sure i'll like them, thank god i dont have to see them.
Look, I like this place, and i would like to continue shopping here. But this is rediculous.
My MT orange sprangz arrived yesterday, and it is my firm believe you had a retarded chimpanzee pack these things.
When i opened the box yesterday and pulled out the springs i couldnt believe the terrible condition they were in.
orange powder coating was all over the inside of the box, all 4 springs are marred up and look like crap, each spring has 4-5 large places MINIMUM where the powdercoating got chipped off, not to mention the 20-30 places on EACH SPRING where the powdercoating is worn down pretty bad.
It would have been REAL EASY to simply wrap each spring in a layer of bubblewrap and that would have prevented all of this, instead, all 4 springs were thrown in the box with just enough brown packing paper to MAYBE make 1 brown grocery bag. So they were rolling around and banging into eachother.
I cant say i fault UPS/FEDEX/Whatever you use, because this could have easily been overcome by using a little bit of bubblewrap on each spring to keep them from rubbing into eachother and chipping eachother.
All i can say is THANK FREAKIN GOD the springs are not very visable. i did NOT get them because of the happy color, i got them because i wanted to lower my car a little bit and trusted these are better than the Ford C Springs.
So im not going to send them back, im going to go ahead and install them, i just wanted you all to know that you suck at teh packaging skills, and if you are trying to push your own product you MIGHT want to actually pay attention to the packaging job.
I know, the shipping was free, but i'd rather pay shipping if i know im getting something that was packaged with care.
These springs look like ****.
Also, whatever happened to my valve stem caps? i had an order a while back and you guys sent me the door lock pins instead, and i was told the 9mm valve stems would be sent that day.... that was a while ago.... as in, way before i even ordered my springs.
Anyways, i plan to put the springs in this weekend, ill be sure to let everyone know how difficult/easy it was and impressions i get off of them. I'm sure i'll like them, thank god i dont have to see them.
#2
10-04-2005 | 12:59 PM
Sigma Beta Rho Soldier
Joined: Mar 2005
Posts: 2,682
From: Philadelphia, PA
Well, I value your input on our packing job on the springs. I was not aware on how they were being packed, so this gives me some insight as to what needs to change down in shipping. Part of the problem is that the manufacturer of the springs sends us them in a big giant box with all of the springs touching each other. It sounds like I need to have them change their packing ways because of the scratching and chipping on the springs. As far as the stem caps go, I could have sworn I sent those to you. PM me your info, ill get a set next dayed to you.
#3
10-04-2005 | 01:02 PM
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Posts: n/a
Originally Posted by MTShambles
Well, I value your input on our packing job on the springs. I was not aware on how they were being packed, so this gives me some insight as to what needs to change down in shipping. Part of the problem is that the manufacturer of the springs sends us them in a big giant box with all of the springs touching each other. It sounds like I need to have them change their packing ways because of the scratching and chipping on the springs. As far as the stem caps go, I could have sworn I sent those to you. PM me your info, ill get a set next dayed to you.
#5
10-04-2005 | 01:19 PM
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Posts: n/a
Originally Posted by madmatt
LMFAO. You have such a way with words my friend.
Tell ya what, the springs are all ugly as hell. Still cant wait to put em in so i can tear my new chin spoiler off the first time i pull into my driveway.
#6
10-04-2005 | 05:27 PM
Senior Member
Joined: Dec 2004
Posts: 10,237
Originally Posted by slappy
Why thankyou, i credit it to the fact i barley graduated highschool and never went on to any "higher learnin" <ROFL> Thank god for Military and Tech schools, or else i might actually sound educated.
Tell ya what, the springs are all ugly as hell. Still cant wait to put em in so i can tear my new chin spoiler off the first time i pull into my driveway.
Tell ya what, the springs are all ugly as hell. Still cant wait to put em in so i can tear my new chin spoiler off the first time i pull into my driveway.
#8
10-04-2005 | 05:48 PM
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Posts: n/a
Originally Posted by Jason24
ya i TOTALLY agree with this post... my grill that i ordered came in a huge box and got all F**Ked up when i got it. Now that i see its crappy material and scratched up... they wanna charge me to reship it to them for a refund... i definitly wont be buying my rims from MT like i had planned on... you can thank "chris" for that.
Anyways, yeah, so my driveway doesent exactly have a graceful slope up which is my biggest problem, im probably going to have to rent a jackhammer and re-do the entrance to my driveway and make it a little bit more gentle.
#10
10-04-2005 | 05:54 PM
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Posts: n/a
Originally Posted by dsdaddy
I REALLY wish I hadn't had a mouthful of Diet Coke when I read that...cleaning soda off my monitor isn't fun!!!!
hey, what can i say? my sig says it all.
Miserable Rotten Bastard!
#11
10-04-2005 | 05:56 PM
Grayscale background FTW!
Joined: Jun 2005
Posts: 1,487
From: Texas
Originally Posted by slappy
Who cares lady? I dont even know you!
Anyways, yeah, so my driveway doesent exactly have a graceful slope up which is my biggest problem, im probably going to have to rent a jackhammer and re-do the entrance to my driveway and make it a little bit more gentle.
Anyways, yeah, so my driveway doesent exactly have a graceful slope up which is my biggest problem, im probably going to have to rent a jackhammer and re-do the entrance to my driveway and make it a little bit more gentle.
#12
10-04-2005 | 06:06 PM
www.socalstangs.com
Joined: Feb 2005
Posts: 1,116
From: San Diego, Cali
I scrape on my driveway but not that bad...also, I've never really tried but can you even see the springs after they are installed. Who cares if they are chipped, I can understand about the chin spoiler but not the springs, and when you spend a whole 140.00 on springs you can't expect much.
#15
10-04-2005 | 06:30 PM
Grayscale background FTW!
Joined: Jun 2005
Posts: 1,487
From: Texas
Originally Posted by V8 SyndicateZ
awsome.....can I bring My ski's over some time and go skiing???????
*Edit* DAMNIT!!!! You live in texas...no SNow there!
*Edit* DAMNIT!!!! You live in texas...no SNow there!
#16
10-04-2005 | 06:40 PM
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Posts: n/a
Originally Posted by dsdaddy
Is your driveway angle worse than mine?
#18
10-04-2005 | 07:23 PM
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Posts: n/a
Originally Posted by MineralGT
I scrape on my driveway but not that bad...also, I've never really tried but can you even see the springs after they are installed. Who cares if they are chipped, I can understand about the chin spoiler but not the springs, and when you spend a whole 140.00 on springs you can't expect much.
#19
10-04-2005 | 07:24 PM
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Posts: n/a
Originally Posted by dsdaddy
Yeah, I usually back in at an angle or just back it into the grass, ghetto style!!!
#21
10-05-2005 | 10:49 AM
Jack Touched Me...I Cried
Joined: Aug 2005
Posts: 3,751
From: Tallahassee, FL/ Gaithersburg, MD
You guyz talk about your driveway...look at what mine used to be like...
heh back when i was rollin on stock rims...
LEMI KNOW HOW THOSE SPRINGS FEEL, AND HOW MUCH IT WAS TO INSTALL THEM I NEED A SET ASAP! I'M OFFROADING WITH FR500's! lol
heh back when i was rollin on stock rims...
LEMI KNOW HOW THOSE SPRINGS FEEL, AND HOW MUCH IT WAS TO INSTALL THEM I NEED A SET ASAP! I'M OFFROADING WITH FR500's! lol
#22
10-05-2005 | 12:45 PM
Senior Member
Joined: Sep 2004
Posts: 175
I just talked to the shipping guys and have a new method for packing the springs, HOWEVER, I feel most of the "scuffs and scratches" you refer to actually are the way they come to us. They shipped them to us in two giant pallet sized boxes with no packaging material between the springs. They have some areas with paint scuffed off on them, etc etc...
I'm curious how bad yours look? They probably don't look much worse if at all from the way they arrive at our dock.
Of course, all of this doesn't matter once they are installed. These springs will be black with road dirt after about 10 days of driving. Ever install a set of springs before?
=)
-Chris
Owner MT
I'm curious how bad yours look? They probably don't look much worse if at all from the way they arrive at our dock.
Of course, all of this doesn't matter once they are installed. These springs will be black with road dirt after about 10 days of driving. Ever install a set of springs before?
=)
-Chris
Owner MT
#23
10-05-2005 | 01:25 PM
Guest
Posts: n/a
Originally Posted by ChrisXoxide
I just talked to the shipping guys and have a new method for packing the springs, HOWEVER, I feel most of the "scuffs and scratches" you refer to actually are the way they come to us. They shipped them to us in two giant pallet sized boxes with no packaging material between the springs. They have some areas with paint scuffed off on them, etc etc...
I'm curious how bad yours look? They probably don't look much worse if at all from the way they arrive at our dock.
Of course, all of this doesn't matter once they are installed. These springs will be black with road dirt after about 10 days of driving. Ever install a set of springs before?
=)
-Chris
Owner MT
I'm curious how bad yours look? They probably don't look much worse if at all from the way they arrive at our dock.
Of course, all of this doesn't matter once they are installed. These springs will be black with road dirt after about 10 days of driving. Ever install a set of springs before?
=)
-Chris
Owner MT
Well, if they send them over in that fasion then im sure some of the worn down areas are a result of that. they do look pretty bad, each spring has 5-6 areas where it has actually been chipped off, while most of the sides are worn down a little bit. None the less, they dont look pretty. But it really wont matter once they are installed.
Im not kidding though with the packing job, it wwas pretty poor. There was enough brown packing paper to make 1 grocery bag, when i picked up the box they were rolling around in there banging into eachother :P
#25
10-07-2005 | 05:22 PM
Junior Member
Joined: Oct 2005
Posts: 5
The CAI I just got was packed the exact same way you describe your springs were. Just brown paper bags, it would seem thats there default packing material for all larger items. Pretty sad.
Edit: And my eibach pro-kit springs are still very blue after almost three months of of use. :P Same for the Tokico shocks.
Edit: And my eibach pro-kit springs are still very blue after almost three months of of use. :P Same for the Tokico shocks.
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