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Just wanted to say I'm very impressed

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  #1  
Old 05-26-2006 | 09:39 AM
Iceman12's Avatar
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Joined: May 2006
Posts: 51
From: Just outside our nations capital, on the VA side.
Talking Just wanted to say I'm very impressed

Hi, been reading these forums off and on for a while now, and I've been a mustangtuning.com customer for a bit over a year. The site has never failed to impress me, I believe I bought my rear gears, cobra letters, and most recently a Mac off road H pipoe and MIL eliminators there (possibly a bit more, can't remember). The thing that has impressed me the most about the company is how they handle any errors they make. I've made a couple orders in teh past, nothing too big, and I always recieved everything in an EXTREMELY timely fashion. Every order I've made has been perfectly accurate until the last one. I ordered up the H-pipe and MIL eliminators on Tuesday morning, the order went though, was shipped, and delivered to my door step by the next day. ( and that was with the free ground shipping) I was very excited to see my order so soon, but only fouind the H-pipe in teh box, there were no MIL eliminators, so I called up teh company. I told them what i was missing and within a minute of starting the converstation with the employee, I was told I would have the MIL eliminators in my hand the next day. No hassles, no nonsense, just great service. THis impressed the hell out of me. So when i cehcked my email this morning and saw my tracking number on my package, and saw it was already out in a truck for delivery to my home, I had to sign up to the forum just to express how gratful I am there are still some companies out there that really care if there customers are happy. Thank you to all the folks there. Now all I need to do is get out of work now to get home and install those pipes.

ps sorry for the long boring post, it is nice to rant about something positive for a change.
 
  #2  
Old 05-26-2006 | 09:45 AM
01GTBlown's Avatar
"kill or be killed"
Joined: Dec 2005
Posts: 1,019
From: Idaho
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Mustangtuning is a great company, glad your happy!
 
  #3  
Old 05-26-2006 | 10:01 AM
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Joined: Jan 2006
Posts: 1,499
From: Winder, GA
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Glad you're happy! One of these days I'll finally put in my first order with MT.....just that whole "spare money" thing that's holding me back!
 
  #4  
Old 05-26-2006 | 02:43 PM
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Glad to hear that Shambles is hard at work. Welcome to the fourms.
 
  #5  
Old 05-26-2006 | 02:46 PM
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Joined: Mar 2005
Posts: 2,682
From: Philadelphia, PA
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That actually was me who took care of that.

And you're very welcome .
 
  #6  
Old 05-26-2006 | 03:10 PM
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Joined: Oct 2005
Posts: 3,556
From: Dayton, OH
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MT does a great job, keep up the good work!!

And shambles... nice post count
 
  #7  
Old 05-26-2006 | 06:21 PM
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Posts: 10,237
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Yeah they do pretty good work.

However my car isnt up on the website yet.
 
  #8  
Old 05-26-2006 | 07:31 PM
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I have been one of the longest running customers of this site....heck, I remember when the site first opened. I think there were 5 items - LOL

We have come a long way and I am glad that you have had a good experience.
 
  #9  
Old 05-27-2006 | 11:24 PM
Shambles's Avatar
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Joined: Mar 2005
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From: Philadelphia, PA
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Originally Posted by MattJ
Yeah they do pretty good work.

However my car isnt up on the website yet.
Im workin on it...i've had a lot of stuff on my plate to take care of, customer rides got pushed back a bit. I have yours and rebelyell to put up tuesday/wednesday.
 
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