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Whos Fault Is This. Dont Do Business with MCM.

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  #2  
Old 01-14-2007, 07:29 PM
madmatt's Avatar
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No, IMO Spin, YOU are the at fault.

You promised a full refund, NO terms to your guarantee. When Mike got the set, realized they werent what you stated they were, and also found they were cheaper, he was obviously upset. If he asked for a refund, and you promised him a refund, then he deserves a refund.

It would be one thing if you had said, no returns, no refunds, or a 20% restocking fee. As a seller, you commit to the customers happiness.

Just my opinion, the final decision is between you and him, but Im not happy right now with what happened. You LIED to him. And to state they were MT HID's, then turns out they arent? Thats a no no. Sell what you have, and state what you have.


And before you go tarnishing someones name on the internet, be cautioned, MANY of us have done TONS of business with Mike, have met him in person, and would do anything in the world for him.
 
  #3  
Old 01-14-2007, 07:30 PM
01GTBlown's Avatar
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Location: Idaho
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I would say you (spinmedia) did your part and MCM needs to suck it up and quit being gay (if this is the truth above)...
 
  #7  
Old 01-14-2007, 09:37 PM
madmatt's Avatar
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Im going to stop with this comment.

You and Mike will have to settle this. You know you are wrong, you sold something unadvertised. You promised him a full refund if he wanted it, then when he asked you to own up to your word, you backpedalled and said he could only have 80% back. Thats crap, and I hope you lose your battle.
 
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