SCT LIvewire Update PROBLEM

[nick03stang]

I just recieved my livewire and decided to update it to the newest Firmware. I followed all the instructions on doing this and when I clicked on the firmware file to trnsfer it an error message came up saying "failure to read bulk data"! So I can't get the new firmware and the tuner isn't working properly without it...thats why it needs the update. Has anyone else had this problem before?? Help me please

[Lang]

you buy the livewire one from here?

[nick03stang]

yeah i did buy it at American Muscle.

[Dave04Mustang]

did you download the livewire update software?

[Dave04Mustang]

To update your Livewire/X3's Firmware:
1) Download and install the software drivers for Livewire/X3.
2) Download and install Livewire/X3 Updater Software.
3) Download and save the latest firmware for Livewire/X3.
4) Setup X3/Livewire for a firmware update:
X3 -> Press and hold the Cancel button on the X3 device while plugging in the USB Cable Livewire -> Press and hold the Jog button (big round button) on the LW device while plugging in the USB Cable. 5) Run Livewire / X3 Updater software and select Update Firmware.
6) Select the firmware file when prompted (*.LWU).
7) The firmware update will begin transferring the new firmware to your device. Note: If you are NOT performing a firmware update DO NOT hold any buttons while plugging the device into the PC.


If you did all of that and it still doesn't work then call up AM on Monday to see if its possible you have a bad unit