I'm planning on sending a email and calling first thing Monday morning but my barely 2 month old chrome bullitt drivers side wheel peeled inside of the wheel well. I was washing the car this morning and wiping the inner wheel well with a sponge and noticed some shiny particles on the sponge, I took a little closer look and I'm like what the hell is this. Then I check out the rim and I've got like a 2"x2" area that has peeled away. This is just NOT RIGHT AT ALL! For people that know me I treat my car like a diamond, taking care of it is a understatement. The guys in my Mustang car club are always kiddin me cause I've got the cleanest car they've ever seen. Bottom line I must have gotten a defective or blemished rim that has reared it's ugly head.....and I do mean ugly. It just makes no sense at all because nothing comes in contact with this area. Of all things I have a car show coming up and Mustang Tuning has just got to make this one right ASAP!

Very disappointed customer!!!

 

For one thing you are posting the in wrong section, I will move it to MT products.

 

Thanks....wasn't quite sure where to post.

 

The point was the rim shouldn't be peeling at all especially where there's nothing making contact.

 

In any line of business this type of thing happens, and there is nothing you can do but call and send it back. The key is always the customer service and the manner its delt with on there end. Considering your dealing with a very nice group of people and not a stuck up seller on ebay that might not replace it like what happen to me............so lightin up a bit until you see how they treat this problem and in what manner.

Happens to people all the time.


:cya:

 

The chrome of the wheel is covered under a Manufacturers warranty. It can be replaced, free of charge, by the manufacturer of the wheel. This happens from time to time and is a rare occurance.

Contact Wheel Replicas on Monday and explain to them what happened. They will be more that happy to assist you in getting a new rim.

The warranty for those rims is outlined here:

http://www.wheelreplicas.com/warranty.htm

 

Thanks Chris....I'll follow up tomorrow. I was pretty confident that the rim was covered but concern is hopefully I will not have to ship it back first because this is my daily driver and that Mustang Tuning would ship me out a new rim and then I would return the defective one. Also I'm hoping the 17X9's are in stock because I know there's been such a huge demand.

 

Keep your stupid comments to yourself and the smack talk section. I had to clean this entire thread up, so stay on topic.

 

shoulda made a copy of it and threw it in there.

 

Dont contact us, contact wheel replicas. We will just refer you to them.