I'm updateing suspension and wheels. all other parts(from other sites) have arrived but the wheels have not. i paid for these wheels but not even a tracking number. it was said you where waiting on the order but you already have the money so you've had to recived my order. on the site it says ships the next day yet it's been almost a week and not even shipped yet. I'm interested in other things on the site but this is really discouraging me from purchaseing anything else from here. just need an answer. (18x9 chrome fr500's)

 

Well getting bushing and ball joints pressed into the A arm's as i type. Suspension will be done today. Just would really like to help move this along, if it's possible. I do have to say that Mr. Chamblee seems to be trying to help, and if you read this thanks.

 

We are expecting those Chrome FR500's to come into our hands today. We have already gotten part of our shipment in, and now its just a waiting game to get the rest in. Like I said, we are expecting them today, tomorrow at the LATEST.

 

Thanks. Where will they ship from. YOur location in PA? or another location?

 

Our location in PA.

 

Why is it a waiting game? Don't you have a shipdate/tracking number?

 

Thanks for the info. It would be a good idea to post what's in stock and not or atleast send the info when you get the order

 

Do you guys do like a "batch" shipment of parts?

 

Define Batch.

 

Batch= (Definition)More than one. (word used in sentence) I would like a BATCH of girls in my bed at the same time with me in it.
Batch, Batches

 

do i get a prize now for answering teh question? or do we need further lessons.......?

 

Everyone and their brother is ordering tires/wheels (Its that time of year). I can tell Chris is doing all he can. I ordered a set of Chrome Bullitts last week. The site states that they usually ship the next day...oh well. Hey, I've waited a year and half to get to this point and drop some serious $$$...whats another week?

 

Smartass....

We normally send them all out at once unless the customer requests otherwise.

 

What I meant was, do you wait to ship products (i.e. Actually picked up and placed on a truck) until you get a certain amount together to try and save money, therefore helping with the free shipping.

 

38 hrs 10 hrs to go....................

 

Well the UPS tracking number isn't active. by these guys email it should be by 7:21pm et time. But i've never known of a ups package not being scaned when it was shipped. When i worked at UPS (Louisville, Ky) We had to scan the packages at certain points. One of them is pickup as described by our ups driver who picks up here. I think i might have got the wrong number or it hasn't been shipped. Shipped refers to being transported. If the money had not already been removed from my account 6 days before the alledge ship date, or i had atleast a valid tracking number that referance something then waiting would not be a big deal. I know they seem to be trying but it's a matter of money. And lack of info to whats going on.

 

So what happens when the 48 hrs is up it's got 5hrs to go............ and thing is when it does ship it'll be here in like 2-3 days unless it ships tomorrow or later because of the weekend.

 

oh yeah i'm on working day 8 of this order.

 

So the 48hrs is that like when the web site turns into a pumpkin...
44hrs down 4 to go....................

 

well less than 2hrs. no respone from anyone that works for mustang tuning..........

 

Well it's now been like 56 hrs. Tracking infromation is still not active. So what now?

 

Whats your order number. Ill look into it.

 

Look at your email from chris. There you will find the order, and the tracking number.

 

Thats....odd....

how the hell did we lose 4 wheels?

Time to go down into the stockroom and take a look.

 

So how does Mustangtuning plan on fixing this? And how do you lose a shipment of four 18" wheels?

 

Thank You. This has actual been corrected. They are shipping! 2 and a drop ship of 2 from the factory. The customer service i had recived today is the best i've had anywhere.

 

I ordered two quiet mufflers and a shorty antenna for an 02 Gt. I have yet to receive tracking info...or any info on this order at all. This is the last time I order anything from mustang tuning... i would rather pay for shipping through california~mustang or planetperformance, because never in my life have i been so left in the dark about my order status! i'm severely disappointed in the service this website provided me, especially since the website looks so high class...and they actually have alot of great products! Whoever runs this store needs to think about upgrading the customer service quality (imo)

anyways, if any "moderators" have any tracking info or order status info, please advise ASAP

sincerely,
the disappointed GT owner :crybaby2:

WEREWOLF17

 

Are you registered on this forum just so you can trash talk the company and spam...

I believe the word im looking for is trolling.

Dude, thats not cool, and in my opinion is very immature.

 

Not only the company, but other people too...check out his other posts.

 

Will i get a new order # or will it be the same? also i'll get the tracking info to right?