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JnLStyLe 09-12-2004 01:55 AM

mustang tunning
 
whats wrong are then system broken.. i keep on calling no one answers. and they never reply on my e-mails. mustang tunning please reply Lano5@gci.net
i bought stuff from you guys were you wore out of stock and took my money, i want to exchange it....

Ozone89 09-12-2004 12:00 PM

I bought 2 things very recently, 1 of the items was shipped right away...the other was out of stock. Mustang Tuning kept me up to date, and shipped the item as soon as they got it. I must say, this company is very honest, and Im sure very busy. Im 100% confident, that you wont have anything to worry about...I will continue to buy from them.

JnLStyLe 09-12-2004 12:11 PM

i bought but the item but i added an extra 1 on my addres and im afaird they ship it and i emailed then and call them and they never reply what should i do .

Ozone89 09-12-2004 06:50 PM

A few things could happen..

1. If your mailman/UPS is keen, he will figure out the address is wrong and make sure he delivers the package to the correct number on your street.

2. If your mail carrier is lazy, he would most likely send the package back to Mustang Tuning for the correct Address. In turn, Mustang Tuning would contact you to get the correct address.

3. If you know who is gonna be carrying your package, I would get ahold of them personally out in the street and give them a heads up. For me, I personally know my Mailman and my UPS delivery guy. I made sure they know who I was, for accidents like this.

You shouldnt have a problem...your Package will get to you.

MainstreamStang 09-13-2004 03:16 PM


Originally Posted by Ozone89
this company is very honest, and Im sure very busy. Im 100% confident, that you wont have anything to worry about...I will continue to buy from them.

I agree, one of the best online stores I've shopped at.

AzGT01 09-14-2004 08:39 PM

I have bought items here before and they did take awhile to come in but they eventually reached me. I guess they do experience high volumes at times and some items are on back order. I did email mustangtuning about my order and got a reply right away. So all in all I would buy from them again. Thanks.

mustangmike23 09-14-2004 10:31 PM

mustang tuning rocks!!

Lamar 09-15-2004 11:52 PM

Yes they do!

They ship fast and I always receive my parts after 3-4 days!

madmatt 09-16-2004 05:16 AM

Made my first purchase 2 days ago and the package is sched to be here tomm. :D Great service.

bshiek 09-16-2004 09:12 AM

Mustang Tuning shipped fast for me! I have noticed they answer emails faster than over the phone transactions. Props out to Bob for quickly responding to my harassing emails!

EH819 09-16-2004 11:33 AM

I have ordered from mustang tuning several times and have always been pleased with the product and the service.

Ozone89 09-16-2004 12:49 PM

Wanna talk about service from Mustang Tuning?? I just ordered my Steeda X2 ball joint kits yesterday....they arrived on my front door step this afternoon!!!! Well, I should also tell ya guys, I live like 25-30 minutes away from them...hehe

bshiek 09-16-2004 01:18 PM


Originally Posted by Ozone89
Wanna talk about service from Mustang Tuning?? I just ordered my Steeda X2 ball joint kits yesterday....they arrived on my front door step this afternoon!!!! Well, I should also tell ya guys, I live like 25-30 minutes away from them...hehe

And you paid for shipping?! Cripes. Oh wait, it's free. :D

Ozone89 09-17-2004 07:22 AM

I wouldnt wanna fight the traffic to get down to Mustang Tuning. Anyone who lives around here, knows that after 1pm, the "blue route" can be a b*tch! You gotta be at 90mph on the on ramps, just to get on the "blue route"....lol.

tfatty56 09-17-2004 07:45 AM

wondering if the cold air kit will work
 
i am wondering if the cold air kit will fit on my mustang since i have a 70mm throttle body. and it is the one for 84.99 on your website. i would really apprecaite it if you would call me back at (918) 348-0326 or email me at hotboys72@hotmail.com
thank you mike

csilkman 09-17-2004 09:44 AM

Ordered from them noon yesterday, and with free shipping I have the parts in hand today. I think the service is great so far.

My only critique is that they need better selection. I have an 89 convertible and there aren't too many parts listed on their site for this model.

Ozone89 09-18-2004 08:14 AM

Csilkman,
I think in time you will see more parts for both the 4.6 and 5.0 offered. If Im correct, I read somewhere on there main site that...if you dont see what your looking for, ask Mustang Tuning. Im sure they could get just about anything you wanted.

GoldMustangGT 09-18-2004 09:05 PM

I just ordered a chin spoiler yesterday and I only recieved a copy of my order, do they send an email that tells you it has been shipped or what?

karnic3881 09-21-2004 03:16 PM

I agree, sometimes they are really busy but work real hard to get you what you need.

Mustang Tuning 09-22-2004 09:23 AM


Originally Posted by bshiek
Mustang Tuning shipped fast for me! I have noticed they answer emails faster than over the phone transactions. Props out to Bob for quickly responding to my harassing emails!

I respond to emails all day long. I'm only slow on Monday because of all the emails from the weekend. You will receive a faster response by email as it is usually hard to get through on the phones because people seem to call all around the same time. Thanks for the compliment. :)

bshiek 09-22-2004 10:05 AM

Hey Bob! Thanks for helping me out!

PhoenixGT 09-27-2004 01:39 PM

My first purchase was some billit pedals for my 5-speed. I was sent two brake pedals for an a/t by mistake. No big....s**t happens right? I called MT to find out what I should do. I figured I would have to send the product back AND pay for shipping. To my surprise, I was told that they would ship out the right pedals including a shipping tag and that once I received my goods, just put the a/t pedals in the box, slap on the shipping tag and give it to UPS. Easy. Pleased with this purchase, gearing up for more.

venom 09-29-2004 07:29 PM

Patience Grasshopper.


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