order# 43418

mdago · 06-16-2006, 05:42 PM

Received a partial on this order, When i installed the headlamps I was unable to adjust the Rt headlamp. Apparently the adjuster that moves the headlamp up and down is not connected inside the headlamp. Verified this with the OEM lamps. Please provide some input on whether you will honor any warranty on these lamps????? :censored:

mdago · 06-24-2006, 02:56 PM

I like how fast people reply around here:censored:

Boss281Mustang · 06-26-2006, 08:22 AM

Quote:

Originally Posted by mdago

I like how fast people reply around here:censored:

I feel your pain man, I'm this close to cancelling my order all together... :censored:

mdago · 06-26-2006, 02:50 PM

At this time i will probably not order thru mustangtuning.com again. I have requested an rma number 4 times and to date I still have not gotten a reply. There are plenty of places that sell these parts. I prefer to do business with a company that actually cares and takes care of their customers.:wallbash:

06-26-2006, 04:12 PM

Call them...chris, who was the normal board representative has left the company. that should explain...just call them on the phone.

06-16-2006, 05:42 PM	#1 (permalink)
mdago Junior Member Join Date: Jun 2006 Location: Jax Florida Posts: 4	order# 43418 Received a partial on this order, When i installed the headlamps I was unable to adjust the Rt headlamp. Apparently the adjuster that moves the headlamp up and down is not connected inside the headlamp. Verified this with the OEM lamps. Please provide some input on whether you will honor any warranty on these lamps????? :censored:

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06-24-2006, 02:56 PM	#2 (permalink)
mdago Junior Member Join Date: Jun 2006 Location: Jax Florida Posts: 4	I like how fast people reply around here:censored:

06-26-2006, 02:50 PM	#4 (permalink)
mdago Junior Member Join Date: Jun 2006 Location: Jax Florida Posts: 4	At this time i will probably not order thru mustangtuning.com again. I have requested an rma number 4 times and to date I still have not gotten a reply. There are plenty of places that sell these parts. I prefer to do business with a company that actually cares and takes care of their customers.:wallbash:

06-26-2006, 04:12 PM	#5 (permalink)
zigzaggthefag321 Posts: n/a	Call them...chris, who was the normal board representative has left the company. that should explain...just call them on the phone.