got ze brakes
#31
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Originally Posted by todd03blown
wow...very interesting...I have not bought anything from MT sounds like I likely won't be. that is a bunch of sheot; some customer service there...
Personally, ill order anything off MT before i would order it anywhere else. Ive had nothing but a good experience with them.
dunno bout the brake lines tho, sounds sketchy.
#32
I have to say, Im disappointed in that. If you order something, and I have a question about it, you had better be able to tell me that its going to work, especially for 500+ dollars that I just spent. Hope it works out man. Call Summit, they'll know, and Im pretty sure they sell them too.
#33
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This is the first f-up I have had with MT. But, I compared the brake lines with the stock ones they sent with the Brake kit(dunno why they send them knowing they wont work) and they are similar to the SS lines they sent me. The "blocky" part at the one end is a different shape is the only difference...the hole is the same size and the block is the same thickness.
BUT
I called Russell today and the guy told me that they show a different P/N for their SS lines between the 94-98/01-02/03-04 Cobras. He actually suggested to me that I order a custom set of SS lines from them.
SO
When I get my f-ing banjo bolts that Jack the Ripper thinks is sooo goddamn funny that I didnt get, I am going to attempt the install with the SS lines in my head first since MT is being flaky as all hell and wont take them back if I try to install them. (WTF, this is their fault as I see it) I dunno, if I will be dealing with MT ever again due to these issues and poor knowlege/customer support.
The first guy I talked to yesterday, when I asked him, "what can you guys do for me since you all didnt send me the banjo bolts that are supposed to come with the kit" he said "let me go ask someone" I waited on hold and when he came back his answer for me was "well, your gonna need those banjo bolts" I WAS LIKE NO **** SHERLOCK(didnt say that really)
I think they got some new idiots working there...every other time I called before this brake package purchase was Shambles when he was there and he was 1st rate all the way. end of the day...I am still :censored: off
BUT
I called Russell today and the guy told me that they show a different P/N for their SS lines between the 94-98/01-02/03-04 Cobras. He actually suggested to me that I order a custom set of SS lines from them.
SO
When I get my f-ing banjo bolts that Jack the Ripper thinks is sooo goddamn funny that I didnt get, I am going to attempt the install with the SS lines in my head first since MT is being flaky as all hell and wont take them back if I try to install them. (WTF, this is their fault as I see it) I dunno, if I will be dealing with MT ever again due to these issues and poor knowlege/customer support.
The first guy I talked to yesterday, when I asked him, "what can you guys do for me since you all didnt send me the banjo bolts that are supposed to come with the kit" he said "let me go ask someone" I waited on hold and when he came back his answer for me was "well, your gonna need those banjo bolts" I WAS LIKE NO **** SHERLOCK(didnt say that really)
I think they got some new idiots working there...every other time I called before this brake package purchase was Shambles when he was there and he was 1st rate all the way. end of the day...I am still :censored: off
#37
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Originally Posted by todd03blown
well this is a load of sheot that is for sure. Who can this be escalated to? Service like that is uncalled for...I am dont ranting as this is not even my order.
Good luck Zig!!
Good luck Zig!!
"we dont know our own products, so call the maker of the parts we sell"
almost says it all.
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