Disappointed AM customer-UPDATE!! ALL IS WELL!!
 

Ordered Xcal3 and JLT CAI kit. Got a confirmation that they have BOTH been shipped. Box arrived today MINUS the XCAL!!! Customer service tells me "Oh, that item is on backorder" What the hell?!? The web site STILL shows "we have 34 on hand!" This CAI is just a big paperweight without that tuner. :confused::mad:


Bill
Order#496997
*********UPDATE!!!!!!!!*************************** *********************

AMNick just PM'd and all is well!! The backorder status was really just a "in line to be tuned" status. I really am nervous about shopping online and I MAY have jumped the gun abit!!:D Thanks for the quick response Nick!
Bill
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sucks to hear man. PM AMNick, he's the customer service rep on the boards

Thanks for the advice, I'll do that. I'm just mad that I ordered from AM because the website said "34 IN STOCK", Now I have to wait?? I just want my Mustang running like it should have from the factory, and the stock tune and stock airbox just ain't cuttin' it!!!:D

Bill

Since you've already signed up you might as well go introduce yourself in the new members section. There are a lot of really smart car guys around here and as long as your skin isn't too thin there's a lot of humor too.


edit: Oh, And welcome aboard

Sorry to hear that i have always had good experiences with AM.. well. not with one person formerly on thier staff but the rest are great.

Good luck man.

Check my update! AMNick explained and it's all good!! I'll be shredding Pirellis soon enough!:D:D:D:D


Bill

AM is probally the best site to buy parts from. never had isssues

glad to see your problem got resolved

Your welcome! Glad I could help!

-Nick