Anyone been able to contact MT?
I placed an order on Tuesday 12/28 and I haven't gotten anything in regards to shipping info. I've tried calling, no one answers. I left 3 messages, no call backs. I ordered 4 rims (2-17x9 and 2-17x10.5) Anthracite, does anyone out there know if they are in stock (maybe one of you ordered recently or spoke to MT on the phone). I've made a purchase from MT before and I had NO problems, and I could get them on the phone or e-mail. This order is different. My credit card was charged, but that's it. Any info anyone has would be great.
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Originally Posted by rmonyer
I placed an order on Tuesday 12/28 and I haven't gotten anything in regards to shipping info. I've tried calling, no one answers. I left 3 messages, no call backs. I ordered 4 rims (2-17x9 and 2-17x10.5) Anthracite, does anyone out there know if they are in stock (maybe one of you ordered recently or spoke to MT on the phone). I've made a purchase from MT before and I had NO problems, and I could get them on the phone or e-mail. This order is different. My credit card was charged, but that's it. Any info anyone has would be great.
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I emailed them a few days ago and it took a day or two to get back to me...they are really busy so just bear with them.
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Ok...I'll give them another day or so..
Well we'll see. I'll keep you guys posted.
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Dont be worried.... Mustang Tuning has some of the greatest costumer service I have personally seen. No one has beat it in my opinion.
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Be patient since we are in the busiest holiday season. Its like going to the mall and having to wait for parking and wait in long lines. If MT had a larger staff we would have to pay for more for these parts.
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I finally got a response
You guys were right. I received an e-mail around 5pm today stating that the 17x10.5's are out of stock and they are due in on next Thursday. Dang nabbit! I was looking to have my Stang sittin' pretty by then. I guess I can make it another week. I will post some before and after pics once I get them put on. Happy New Year to all!
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