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CompOrngGT 06-05-2007 10:34 AM

Return ???
 
I have a few returns that I sent back on 5/18 and still haven't rec'd credit... Can you please check into this? One of the RMA #'s is 418091.

Thanks!

AMEmilie 06-05-2007 06:37 PM


Originally Posted by CompOrngGT (Post 267091)
I have a few returns that I sent back on 5/18 and still haven't rec'd credit... Can you please check into this? One of the RMA #'s is 418091.

Thanks!

I'll check into them tomorrow when I get to work. Do me a favor and shoot me an email to remind me -- emilied@americanmuscle.com.

A couple of things to know -- how did you send them back? If you used a tracking number, please provide it in the email.

If you don't have a tracking number, there's not much I can look into :( What I can tell you is this: we allow 10 business days to process the return.

Emilie

CompOrngGT 06-05-2007 07:56 PM


Originally Posted by AMEmilie (Post 267243)
I'll check into them tomorrow when I get to work. Do me a favor and shoot me an email to remind me -- emilied@americanmuscle.com.

A couple of things to know -- how did you send them back? If you used a tracking number, please provide it in the email.

If you don't have a tracking number, there's not much I can look into :( What I can tell you is this: we allow 10 business days to process the return.

Emilie

I think we've talked a couple times on the phone. Last week you said you had received them... UPS says they were dropped off 5/22, that makes today 10 business days (taking Memorial Day into account).

AMEmilie 06-08-2007 12:42 PM


Originally Posted by CompOrngGT (Post 267091)
I have a few returns that I sent back on 5/18 and still haven't rec'd credit... Can you please check into this? One of the RMA #'s is 418091.

Thanks!

You got my email, right?

Emilie

CompOrngGT 06-08-2007 12:48 PM


Originally Posted by AMEmilie (Post 267903)
You got my email, right?

Emilie

Yes, but I STILL haven't recieved a refund. :nunu:

AMEmilie 06-09-2007 08:29 AM


Originally Posted by CompOrngGT (Post 267904)
Yes, but I STILL haven't recieved a refund. :nunu:

Hmmm....that I don't know about. I don't handle Paypal refunds, but I'll check into it on Monday for you.

Emilie

CompOrngGT 06-09-2007 11:04 AM


Originally Posted by AMEmilie (Post 268116)
Hmmm....that I don't know about. I don't handle Paypal refunds, but I'll check into it on Monday for you.

Emilie

I got it @ 10 to 5 yesterday. Thank You! :beerchug:

AMEmilie 06-10-2007 02:47 AM


Originally Posted by CompOrngGT (Post 268140)
I got it @ 10 to 5 yesterday. Thank You! :beerchug:

Rock on! :breakdancesmilie:


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