Sloan Ford service/parts dept sucks
 

i cant believe that after calling ford for about 20 mins they havent picked up their phone. i know for a fact that they are not busy because they never are.

Yesterday, i went in to the Parts dept and asked for a part for the EGR system cause the one in the sable messed up (Code P0401: Insufficient EGR Flow). i go in and tell them what the code is and they have no idea what i was talking about. Then they tell me there is 4 different parts to the EGR system. I dont even know what the hell the EGR system does!

not only is my egr fucked, my car is out of inspection adn i know if i take it to ford they will fuck me over in parts cause theyre gonna say that my Drivers side wheel assembly needs fixed (it squeeks a lil..ok a lot). UGH!!!!!!!

/rant

EDIT: I just tried again, and i got theyre voicemail....again!!!!!!! a;lgb;lasngpovjnf ;dokk !!!!!!!!!!!!!!!!!%$#QT%#@^ <- Means i am very very pissed off.

ok, maybe you need to find a better Ford dealership....;)
now, if I read thhis correctly, your looking for a DPFE, which is the pressure feed-back sensor for the EGR system? if-so what year and is it a 3.0 2V or a 3.0 DOHC?

Dohc. and yes, im going to try a different dealership. thanks, im going to try brian hoskins ford, which is about 20 more minutes away from where i am.

P.S. thanks randy, you are one of a kind when it comes to Service. lol. For some reason, ford dealerships above the mason dixon line suck in general

no worries, if you need the part # a head of time, let me know the year and I'll post-up the correct part for you....

k, i got the part, where does it go? i searched for it. the best i could come up with was in the near the back of the engine close the the fire wall.

yeah, look for 2 hoses comming off the EGR tube and follow them to the DPFE sensor....

found it ....gotta take the upper intake off....great...

and im done finally got in put in. and i used all of the bolts!!!

good deal, left over parts are usally Not a good thing;)

i had p0401, it was the pressure feedback solenoid. ford replaced it fo free.99 even tho my car was JUST over the mileage for warranty.

haha, i doubt ford would do it for free in my case...its about 80,000 miles out of warranty lol

That part should fall under the 5 year 50,000 mile emissions.

hey, guys...this part was for my sable, not the mustang. lol. 1999 sable with 140k miles. hahahaha.