Hi all. I was wondering if someone could give me some advise on the best way to deal with a dealer. I have an `08 Bullitt and bought it new, and ever since I have had the car since around 500 (almost 16k now) miles I have had intermittant brake noise. I have had it back at the dealer about 5 times now and they cant seem to find the cause. What I get is intermittant high pitched squeeking (similar to what you get on older models if you dont use anti sease). This seems to happen most under light braking at lower speeds. I found there was a TSB on the `05 for an issue with the brake lining that caused exactly like I am experiencing. However, that said it only effected the 05 model year before a certain build date. Its really embarrising to have a nice car and when you go to stop it, it sounds like a 75 pinto with bad brakes. The dealer told me that since the newer models use clips and springs to hold the pads in that there is no need for anti sease. Now I have watched them work on my car several times and its usually the same baby huey looking mechanic who puts the car up in the air. Takes the rear tire off drops it on the ground (hey its not his) then stares at the pads and callipers for 10 minutes slack jawed likes its something new to him. Then I am told by the service manager that the pads look good and sent on my way. I would take it to another dealer but I have a service agreement with this one, but the service I get is rather lackluster to say the least. How do I get these morons at the dealer to address my brake issue?

 

After five trips, you need to bypass the service writer all together and get well aquainted with the service manager. Make sure he knows you want another technician or service team to work on your car.

 

Sometimes that's just life. I got a squeal on mine during very light braking but as soon as I put a touch more pressure on, it goes away. Lubed up all sliding points, put anti-squeal where need be, and even cut the front rotors. I still have it. Besides lack of lube on the sliding points and anti-squeal on the backs of the pads, other causes of the noise are grease/oil on the rotors or glazed rotors. Get a can of brake kleen and spray the rotors down to see if that helps (don't hit the calipers as that can dissolve and grease and anti-squeal you have).