Why is this Forum constantly broken?

[GT Ninja]

I've been using this forum for quite some time as a informational resource and finally decided to become a member. There is times where I can even load the site. I ping the server, nothing, I ping the name servers, nothing. This leads me to believe that the hosting service = crap, and can't hand the load. I also see the number of posts dwindling away. It seems like overall moral is low and the quality of service is low.

Here is a list of suggestions to improve this forum:

1) Fix the hosting issue.
2) Fix the code / DB issues.
3) Have a specific section that is monitored by American Muscle / Mustang Tuning employee(s) so that part questions / order issues can be discussed, since they don't answer their e-mail. (They should also have an order status on the main site apart from this.)
4) Get more people involved, it gets depressing when I have nothing interesting to read.

OK, well that was my (2) cents.

[jjtgiants]

I'm not sure what's going on, but it is getting pretty annoying if I do say so. This is by far my favorite site, but I think people are going to start leaving if the problems continue...Anyway, the mods and site manager has been pretty good about fixing problems so we'll see what happens.

[Ghostalker]

Originally Posted by GT Ninja

3) Have a specific section that is monitored by American Muscle / Mustang Tuning employee(s) so that part questions / order issues can be discussed, since they don't answer their e-mail. (They should also have an order status on the main site apart from this.)

I agree that the hosting issues should be addressed, but this one can not.This site is ""no longer affiliated"" with american muscle or mustang tuning, by law... (but it totally is)

[GT Ninja]

Where did you read that??? And why did they change their name if they intend to stay Mustang-Only?


"MustangTuning.com has officially changed its name to AmericanMuscle.com

MustangTuning.com has officially changed its name to AmericanMuscle.com. As American Muscle, we will continue to provide the best parts and service for the Mustang aftermarket community. American Muscle will always be a Mustang-ONLY Store! We will continue to be a sponsor of MustangBoards.com and provide support within our vendor section. You can also find us on the web 24 hours a day or give us a call Monday through Friday from 10am to 6pm EST. Remember, we are your Mustang aftermarket authority with Free Shipping!"

Originally Posted by GT Ninja

Where did you read that??? And why did they change their name if they intend to stay Mustang-Only?

because ford is being a big crybaby and threatening to sue anybody who uses the word "Mustang" in thier business.

[admin_old]

Originally Posted by GT Ninja

I've been using this forum for quite some time as a informational resource and finally decided to become a member. There is times where I can even load the site. I ping the server, nothing, I ping the name servers, nothing. This leads me to believe that the hosting service = crap, and can't hand the load. I also see the number of posts dwindling away. It seems like overall moral is low and the quality of service is low.

Here is a list of suggestions to improve this forum:

1) Fix the hosting issue.
2) Fix the code / DB issues.
3) Have a specific section that is monitored by American Muscle / Mustang Tuning employee(s) so that part questions / order issues can be discussed, since they don't answer their e-mail. (They should also have an order status on the main site apart from this.)
4) Get more people involved, it gets depressing when I have nothing interesting to read.

OK, well that was my (2) cents.

We're working hard to take care of the server issues. We've been gathering stats and tweaking here and there as required, today we took 2 steps backwards before we took one big step forward. At the moment the server is in 5th gear and cruising at a really low RPM, so that's good. Hopefully it'll stay that way. But rest assured, we're not ignoring these issues and are working daily to make sure this site (and the other sites on our servers) stay up and running, and running as fast as possible.

[GT Ninja]

Is this site being hosted on servers you maintain locally or co-lo? What is your bandwidth cap and what server OS and Webserver is the site running on? I also notice you're using vBulletin 3.5.4, the latest version is 3.6.1, which you should be able to upgrade to for free if you have the (Owned License). Have you also updated / patched MySQL and PHP?

Not be be rude or anything, but it almost seems like the server is running on someone's Windblows box in an office somewhere connected to a DSL modem at best.

Oh, and to help in troubleshooting, I tend to get this error quite often when posting, after submitting the post: "Invalid Forum specified. If you followed a valid link, please notify the administrator". It seems to forget where it was, going back and refreshing often resolves this and sure enough the post goes through.

[MattJ]

these forums have been nothing but trouble since the switch. its killing the people who post because no one wants to come to a forum thats always broken.

[admin_old]

Originally Posted by GT Ninja

Is this site being hosted on servers you maintain locally or co-lo? What is your bandwidth cap and what server OS and Webserver is the site running on? I also notice you're using vBulletin 3.5.4, the latest version is 3.6.1, which you should be able to upgrade to for free if you have the (Owned License). Have you also updated / patched MySQL and PHP?

Upgrading this site the latest vBulletin is on our "to do" list. There is another update due soon, a problem with 3.6.1 has been found and 3.6.2 should be out in a couple of days. We will upgrade after that version is released and stable.

Not be be rude or anything, but it almost seems like the server is running on someone's Windblows box in an office somewhere connected to a DSL modem at best.

Well, it may seem like that, but it's nowhere near that. It's an enterprise class server, running some of the best software available. It just needs some tuning, that's all. Like I said, we're working on it and should have it all straightened out very soon.