AM question

boysniteout07 · 02-26-2007, 08:06 AM

i ordered an exhaust system from american muscle about a month and a half ago and still have not recieved it or heard anything from them. i have sent numerous e-mails and the number i tried to call seems to be disconnected. my credit card has also already been charged for the exhaust. if anyone has any prior experience with this or anyway to contact american muscle please let me no.

B-rett · 02-26-2007, 08:15 AM

thats wierd is there a backorder on your product that you know of??? usually they have my parts to me in 3 days

boysniteout07 · 02-26-2007, 08:18 AM

yea there is but when i ordered it they said it would only be 3 weeks. i havent heard anything from them and they havent responded to anything i sent them. i tried changing to a product that was in stock but i havent gotten a response. it been almost 6 weeks since i ordered it.

White04GT · 02-26-2007, 09:32 AM

Call up Emily on the phone she is very helpful. E-mail isn't always the best way to get in contact with them.

AMEmilie · 02-28-2007, 10:05 AM

Quote:

Originally Posted by boysniteout07

i ordered an exhaust system from american muscle about a month and a half ago and still have not recieved it or heard anything from them. i have sent numerous e-mails and the number i tried to call seems to be disconnected. my credit card has also already been charged for the exhaust. if anyone has any prior experience with this or anyway to contact american muscle please let me no.

Hey,

Sorry no one's gotten back to you. I've been out all week with the flu so this is the first I'm seeing of this problem. Your item is probably still on back order. If you want to PM me with your order number and/or full name, I'll look into it and give you some more info.

~Emilie

boysniteout07 · 02-28-2007, 05:50 PM

i just got an email today... thanks for your concern it should be arriving soon... again thank you

AMEmilie · 02-28-2007, 07:23 PM

Quote:

Originally Posted by boysniteout07

i just got an email today... thanks for your concern it should be arriving soon... again thank you

Sweet

02-26-2007, 08:06 AM	#1 (permalink)
boysniteout07 Junior Member Join Date: Nov 2006 Location: fl Posts: 24	AM question i ordered an exhaust system from american muscle about a month and a half ago and still have not recieved it or heard anything from them. i have sent numerous e-mails and the number i tried to call seems to be disconnected. my credit card has also already been charged for the exhaust. if anyone has any prior experience with this or anyway to contact american muscle please let me no.

02-26-2007, 08:15 AM	#2 (permalink)
B-rett BMC Member# 03209 Join Date: Jan 2005 Location: north ridgeville, ohio Posts: 1,635	thats wierd is there a backorder on your product that you know of??? usually they have my parts to me in 3 days __________________ ---35th Anniversary--- 265 rwhp 288 rwtq

02-26-2007, 09:32 AM	#4 (permalink)
White04GT Procharged Join Date: Sep 2005 Location: Kingwood, Tx. Posts: 945	Call up Emily on the phone she is very helpful. E-mail isn't always the best way to get in contact with them. __________________ 2004 White GT just another Procharged GT. 401rwhp/407rwtq 8#'s in hot texas summer heat, built auto transmission.

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02-26-2007, 08:18 AM	#3 (permalink)
boysniteout07 Junior Member Join Date: Nov 2006 Location: fl Posts: 24	yea there is but when i ordered it they said it would only be 3 weeks. i havent heard anything from them and they havent responded to anything i sent them. i tried changing to a product that was in stock but i havent gotten a response. it been almost 6 weeks since i ordered it.

02-28-2007, 05:50 PM	#6 (permalink)
boysniteout07 Junior Member Join Date: Nov 2006 Location: fl Posts: 24	i just got an email today... thanks for your concern it should be arriving soon... again thank you