Quote:
Originally Posted by Lampoon
Bill....Nick contacted me. Thanks for the info. Hope to get this fixed up cause
we really want those wheels.
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Lampoon and I discussed the situation, and what it really boiled down to was he was having some major issues with his local UPS depot not being competent enough to deliver a wheel undamaged to his area.
After some communique, we actually figured out that the latest wheel that came in a perfect box but was damaged and looked "used" was not even in our packaging. UPS damaged our original shipping container and the wheel so bad that they had to re-box it. The funny thing is, our shipping containers are tested and approved by UPS for shipping wheels...they should not be getting damaged like this! Obviously there is some serious mishandling going on en-route after the packages left our warehouse.
We ended up shipping Lampoon another wheel last week that was personally inspected and packaged by our Assistant Warehouse Manager and myself. In addition to our regular UPS approved shipping container, we wrapped the wheel several times over with large bubble wrap, added extra packing material, and double boxed the final container for extra strength. If UPS damages this one, I don't even know what to say!!!
