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Lampoon · 04-20-2008, 10:22 AM

Every wheel they ship me is damaged. Ive gone through 6 of them now.
I only ordered two.
UPS has accepted liability each time.
We have even tried alternate addresses. They still come damaged.
The 6th wheel they sent arrived and the box was in pristine condition.
Finally!!! I opened it up to discover curb rash, a dent and scoring on the paint
where lugs were obviously used on it.

When I call them they are nice but they will not use anything other than UPS.
They FINALLY boxed it up better and that worked except they sent me a FREEEKING used and damaged wheel!

I really dont know what happened.....The last guy I talked to gave me an RMA number. They didnt give me an emailed UPS shipping label to return it....so Im guessing they want me to pay for it.

I just cant believe I am having such a hard time with this.
I kept one of the damaged wheels cause the damage is on the back side and wont be seen but Im paying for new wheels!!

I dont want to flame them or anything like that. I have the names of the guys Ive been dealing with over there its just I need a rep or someone who can help troubleshoot what happened and ship me a NEW wheel in a good box- wrapped well cause UPS likes to throw my wheels.

04-20-2008, 10:22 AM	#3 (permalink)
Lampoon Junior Member Join Date: Apr 2006 Posts: 12	Every wheel they ship me is damaged. Ive gone through 6 of them now. I only ordered two. UPS has accepted liability each time. We have even tried alternate addresses. They still come damaged. The 6th wheel they sent arrived and the box was in pristine condition. Finally!!! I opened it up to discover curb rash, a dent and scoring on the paint where lugs were obviously used on it. When I call them they are nice but they will not use anything other than UPS. They FINALLY boxed it up better and that worked except they sent me a FREEEKING used and damaged wheel! I really dont know what happened.....The last guy I talked to gave me an RMA number. They didnt give me an emailed UPS shipping label to return it....so Im guessing they want me to pay for it. I just cant believe I am having such a hard time with this. I kept one of the damaged wheels cause the damage is on the back side and wont be seen but Im paying for new wheels!! I dont want to flame them or anything like that. I have the names of the guys Ive been dealing with over there its just I need a rep or someone who can help troubleshoot what happened and ship me a NEW wheel in a good box- wrapped well cause UPS likes to throw my wheels. Last edited by Lampoon : 04-21-2008 at 08:43 AM.